Retail Customer Champion — On‑Floor Service

Woolworths Group; Napier; On-site; NZD 30,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Employee assistance programme

Career development opportunities

Job summary

Woolworths Group NZ is seeking dedicated store team members to deliver outstanding customer service on the shop floor across Woolworths Supermarkets New Zealand. With 185+ stores and 20,000+ team members, we aim to make Kiwi lives better every day.

Join a friendly, energetic team focused on customer satisfaction, accurate stock control, and smooth deliveries. We offer opportunities to contribute ideas, grow your career, and be part of a large, diverse organisation that values care and mutual

Qualifications

• Customer-centric service mindset with personalised support.
• Strong communication and interpersonal skills.
• Integrity and professionalism, uphold company values.
• Detail-oriented and proactive in escalation.

Responsibilities

• Champion customer service on the shop floor and resolve inquiries.
• Maintain inventory accuracy and price integrity.
• Process deliveries promptly and keep area clean and organised.
• Collaborate with the team to support daily operations.
• Uphold safety protocols and comply with company policies.

Skills

Customer service

Communication

Team player

Attention to detail

Safety awareness

Job description

Woolworths Group NZ is seeking dedicated store team members to deliver outstanding customer service on the shop floor across Woolworths Supermarkets New Zealand. With 185+ stores and 20,000+ team members, we aim to make Kiwi lives better every day.

Join a friendly, energetic team focused on customer satisfaction, accurate stock control, and smooth deliveries. We offer opportunities to contribute ideas, grow your career, and be part of a large, diverse organisation that values care and mutual