Retail Associate: Customer Service & Store Operations

Woolworths Supermarkets; Te Awamutu; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Team discounts

Sonder support program (confidential)

Global career opportunities

Job summary

Woolworths Group New Zealand is seeking a customer-focused team member to elevate in-store service and help customers with personalised assistance. You’ll assist daily store operations, maintain accurate stock and price integrity, and support safe, well-presented environments across the shop floor.

Join a friendly, energetic team that values ideas, collaboration, and a proactive attitude, with opportunities to grow within a global retail network.

Qualifications

• Customer-focused service skills for on-floor help and inquiries.
• Strong communication and interpersonal abilities with customers.
• Demonstrated integrity and adherence to company policies.
• Attention to detail in store tasks and processes.

Responsibilities

• Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Maintain precise inventory control, including verifying stock and conducting stocktakes, and price integrity routines.
• Process deliveries promptly and support store presentation by keeping areas clean and organised.
• Collaborate with the team to ensure smooth daily operations and contribute to store objectives.
• Uphold safety protocols, report hazards and ensure tasks comply with company policies and legal requirements.

Skills

Customer focus

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group New Zealand is seeking a customer-focused team member to elevate in-store service and help customers with personalised assistance. You’ll assist daily store operations, maintain accurate stock and price integrity, and support safe, well-presented environments across the shop floor.

Join a friendly, energetic team that values ideas, collaboration, and a proactive attitude, with opportunities to grow within a global retail network.