Retail Associate: Customer Champion & Store Ops Pro

Woolworths Group; Auckland; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group New Zealand is seeking customer-focused team members to enhance the shopping experience on the shop floor, manage stock, and support delivery and presentation processes.

Join a friendly, energetic team across 185 stores, with opportunities for growth, team discounts, and support services such as Sonder. A culture that values respect, curiosity and collaboration awaits you.

Qualifications

• Customer-focused service approach.
• Strong communication and people skills.
• Uphold company values with professionalism.
• Attention to accuracy and proactive issue escalation.

Responsibilities

• Provide excellent customer service on the shop floor and assist with inquiries and complaints.
• Maintain precise inventory and perform stock takes; ensure price integrity routines.
• Process deliveries promptly and support store presentation with clean, organized areas.
• Collaborate with the team to achieve smooth daily operations and store objectives.
• Uphold safety protocols and ensure compliance with company policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Group New Zealand is seeking customer-focused team members to enhance the shopping experience on the shop floor, manage stock, and support delivery and presentation processes.

Join a friendly, energetic team across 185 stores, with opportunities for growth, team discounts, and support services such as Sonder. A culture that values respect, curiosity and collaboration awaits you.