Customer-Driven Retail Assistant

Woolworths Supermarkets; Hawke's Bay; On-site; NZD 42,000 - 64,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career possibilities

Job summary

Woolworths Group in New Zealand is seeking a customer service oriented team member to enhance the in-store experience. You will engage customers on the shop floor, assist with daily operations and help maintain presentation and stock integrity.

Join a friendly, energetic team with wide career possibilities across Woolworths Group and a commitment to diversity and inclusion. We encourage ideas, collaboration and proactive contributions to our shared goals.

Qualifications

• Customer service mindset with focus on loyalty and personalised support.
• Clear communication and interpersonal abilities.
• Uphold company values with integrity and professionalism.
• Attention to detail and proactive issue escalation.

Responsibilities

• Champion Customer Service: Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Ensure Store Accuracy: Maintain precise inventory control, including verifying stock and conducting stocktakes, and meticulously perform all price integrity routines.
• Process Deliveries & Maintain Presentation: Accurately process deliveries in a timely manner and support store presentation by ensuring areas are clean and organised.
• Support Daily Operations: Collaborate effectively with the team and swarm to achieve smooth daily operations and contribute to overall store objectives.
• Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer-Centric Focus

Strong Interpersonal Skills

Integrity & Professionalism

Detail-Oriented & Proactive

Job description

Woolworths Group in New Zealand is seeking a customer service oriented team member to enhance the in-store experience. You will engage customers on the shop floor, assist with daily operations and help maintain presentation and stock integrity.

Join a friendly, energetic team with wide career possibilities across Woolworths Group and a commitment to diversity and inclusion. We encourage ideas, collaboration and proactive contributions to our shared goals.