Restaurant Assistant Manager — Full-Time Service & Ops Leader

Corde; Canterbury; On-site; NZD 34,000 - 39,000; Full time

Job summary

Corde in Christchurch, New Zealand, is seeking an Assistant Manager to join our restaurant team. You will lead front-of-house operations, ensure customers receive prompt service and quality goods, and help maintain a high-energy, customer-focused environment.

The successful candidate will have a minimum of 6 months' experience or a Level 4+ qualification in Business/Commerce/Management/Sales/Arts or a relevant field, be reliable and punctual, and communicate clearly under pressure.

Qualifications

• Minimum 6 months of experience or Level 4+ qualification in Business/commerce/management/sales/arts or a relevant field.
• Reliable and punctual.
• Clear and confident communicator.
• Calm and efficient under pressure.
• Ministry of Justice check and pre-employment drug test required.

Responsibilities

• Ensure customers receive prompt service and quality goods and services.
• Respond to customers' inquiries and complaints about goods and services.
• Plan and prepare work schedules and assign staff to specific duties.
• Interview, hire, train, evaluate, dismiss and promote staff.
• Resolve staff grievances.
• Instruct staff on how to handle difficult and complicated sales procedures.
• Examine returned goods and decide on appropriate action.
• Take inventory of goods for sale and ordering new stock.
• Ensure that goods and services are correctly priced and displayed; enforce safety and security procedures.

Skills

Customer service

Communication

Leadership

Reliability

Calm under pressure

Education

Level 4+ qualification in Business/Commerce/Management/Sales/Arts

Job description

Corde in Christchurch, New Zealand, is seeking an Assistant Manager to join our restaurant team. You will lead front-of-house operations, ensure customers receive prompt service and quality goods, and help maintain a high-energy, customer-focused environment.

The successful candidate will have a minimum of 6 months' experience or a Level 4+ qualification in Business/Commerce/Management/Sales/Arts or a relevant field, be reliable and punctual, and communicate clearly under pressure.