Restaurant Operations Lead: Excellence in Service

Yuan Zhong Limited; Manawatū-Whanganui; On-site; NZD 37,000 - 44,000; Full time

Job summary

Southend restaurant in Levin invites applications for a Restaurant Manager to lead daily operations and supervise staff, ensuring a premier dining experience. You will oversee resources, safety, and service quality to meet business goals.

The role requires 2 years in catering/retail or relevant qualification, with salary via hourly rate and NZ work eligibility. Join a team committed to authentic Cantonese and Huaiyang cuisine.

Qualifications

• NZ resident or eligible to work in NZ.
• Minimum 2 years in catering/retail or equivalent qualification.
• Level 4 certificate or bachelor degree acceptable.

Responsibilities

• Supervise and coordinate restaurant staff to ensure smooth operation.
• Manage resources including staff levels, inventory and equipment.
• Ensure health, food safety and licensing compliance at all times.
• Train and mentor staff on service, food prep and policies.
• Monitor food quality, presentation and service delivery.
• Handle customer inquiries and resolve issues professionally.
• Assist marketing and promotional activities and events.
• Manage reservations, seating and waitlists for optimal turnover.
• Collaborate with owner, head chef and management on policies.
• Conduct regular inspections to maintain hygiene and upkeep.

Skills

Staff supervision

Customer service training

Health and safety compliance

Operations management

Marketing and promotions

Reservation systems management

Education

Catering/retail experience or relevant Level 4 Certificate or Bachelor degree

Job description

Southend restaurant in Levin invites applications for a Restaurant Manager to lead daily operations and supervise staff, ensuring a premier dining experience. You will oversee resources, safety, and service quality to meet business goals.

The role requires 2 years in catering/retail or relevant qualification, with salary via hourly rate and NZ work eligibility. Join a team committed to authentic Cantonese and Huaiyang cuisine.