Restaurant Manager

JobSpace; New Zealand; On-site; NZD 70,000 - 90,000; Full time

Job summary

Jora New Zealand is seeking a Restaurant Manager to supervise and coordinate restaurant staff across servers, chefs, and kitchen assistants, ensuring smooth operations and high standards.

You will manage resources, ensure health and safety compliance, train staff, and monitor food quality and service. The role requires leadership, flexible hours, and 40–60 hours per week.

Qualifications

• At least two years of relevant work experience in hospitality or NZQCF Level 5+ qualification.
• Excellent communication and leadership skills; ability to motivate a diverse team.
• Sound decision‑making and problem‑solving abilities under pressure.
• Flexible hours including evenings, weekends and holidays; 40–60 hours per week.

Responsibilities

• Supervise and coordinate restaurant staff (servers, chefs, kitchen assistants) for efficient operation.
• Manage resources (staffing, inventory, equipment) to meet objectives and customer demand.
• Ensure health, safety, food safety, and licensing compliance at all times.
• Train and mentor staff on customer service, food prep techniques, and restaurant policies.
• Monitor food quality, presentation, and service to uphold excellence.
• Handle customer inquiries and complaints professionally to ensure satisfaction.
• Assist in marketing and promotions to attract and retain customers.

Skills

Leadership

Communication

Decision‑making

Problem solving

Education

NZQCF Level 5 or higher

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Supervise and coordinate the activities of restaurant staff, including servers, chefs, and kitchen assistants, to ensure efficient and smooth operation.
• Manage and optimize restaurant resources, including staffing levels, inventory, and equipment, to meet business objectives and customer demands.
• Ensure compliance with health and safety regulations, food safety standards, and licensing requirements at all times.
• Train and mentor staff members on customer service protocols, food preparation techniques, and restaurant policies and procedures.
• Monitor and maintain the quality of food products, presentation, and service delivery to uphold the restaurant's reputation for excellence.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the customer's satisfaction.
• Assist in developing and implementing marketing and promotional strategies to attract and retain customers, including special events and menu offerings.
• Manage reservation systems, seating arrangements, and waitlist management to optimize table turnover and guest satisfaction.
• Collaborate with the restaurant owners, head chef, and other management team members to develop and implement operational policies and procedures.
• Conduct regular inspections of the restaurant premises, equipment, and facilities to ensure cleanliness, maintenance, and compliance with hygiene standards.

Qualifications and Experience:

• At least two years of relevant work experience in the hospitality industry is required, or a relevant qualification at NZQCF Level 5 or higher. No specific major is required if the candidate holds a bachelor's degree or higher.
• Excellent communication and leadership skills, with the ability to motivateand inspire a diverse team.
• Sound decision-making and problem-solving abilities in high-pressuresituations.
• Ability to work flexible hours, including evenings, weekends, and holidays,as required by the nature of the hospitality industry.
• You will be required to work for a minimum of 40 hours and a maximum of 60 hours per week.

Applicants for this position should have NZ residence or a valid NZ work visa. Please tell us your visa status when applying for this role.