Duty Manager

Munahr; Tasman; On-site; NZD 34,440 - 48,216; Full time

Benefits offered by this job

Monthly performance-based incentives

Guest gratuities

Job summary

Munahr is looking for a Duty Manager to join their team at The Jellyfish restaurant in Tasman, New Zealand. This role involves managing shifts and ensuring exceptional guest experiences. Candidates should have at least one year of experience in restaurant management, along with required licenses.

The successful candidate will enjoy a competitive hourly rate complemented by performance-based incentives and receive training on operational systems. Ideal applicants will demonstrate strong leadership skills and a passion for the restaurant industry.

Qualifications

• Minimum of 1 year previous experience in a junior restaurant management role.
• Ability to communicate clearly and effectively with guests and team members.
• Dedication to providing exceptional guest experience.

Responsibilities

• Manage shifts and open and close the restaurant.
• Supervise and lead the restaurant team.
• Ensure excellent guest experiences are delivered.

Skills

Leadership skills

Sales knowledge

Customer service

Knowledge of hospitality operating systems

Communication skills

Education

Licence Controller Qualification (LCQ)

Duty Manager's Certificate

Tools

Loaded Reports

Operandio

IdealPOS

NowBookIt

Google Docs

Microsoft Word

Excel

Job description

The Jellyfish is an established, busy and vibrant restaurant and bar, located 30 mins from Nelson, on the beautiful Mapua Wharf. We are renowned for our amazing location, within which we pride ourselves on creating memorable guest experiences.

We embrace the Māori principle of Manaakitanga - to provide exceptional hospitality by showing kindness, generosity, respect and care to our guests and each other. Our people are the key to the success of our organisation.

The Jellyfish operates an open book management system. This financial management model is completely transparent, empowering our team to have a direct impact on the financial performance of the business.

Furthermore, this management system works hand in hand with our performance-based incentive programme. Adopting this approach means every single team member has a stake in the successful outcome.

We are currently hiring a Duty Managerto join our management team. You would be required to manage shifts and open and close the restaurant. Reporting to the Restaurant Manager

Your competitive hourly rate will also be complemented by monthly performance-based incentives, meaning you can have a direct impact on what you earn. Our team also enjoys the added bonus of guest gratuities.

We require the successful candidate to possess the following attributes:

• An extensive knowledge of and passion for the restaurant industry.
• Minimum of 1 years previous experience in a junior restaurant management role.
• The ability to demonstrate exceptional leadership skills and role-modelling to your team, whilst allowing space for collaboration.
• The ability to communicate clearly and effectively with guests, company owners, co-leaders, team members, suppliers and contractors alike.
• To display patience, positivity, optimism, resilience, integrity and initiative.
• Dedication to and focus on providing exceptional guests experience by always striving to exceed expectations.
• The willingness to respect, manage, maintain and improve the recognised operating systems of the business.
• Excellent knowledge of cloud-based hospitality operating systems such as Loaded Reports, Operandio, IdealPOS & NowBookIt.
• Excellent knowledge of software programs such as google docs, word, excel and email management.
• The ability and knowledge to provide an outstanding guest experience.
• Outstanding sales knowledge and the ability to meet sales targets.
• Licence Controller Qualification (LCQ) and Duty Manager's Certificate.
• Someone who takes pride in their appearance and that of the team around them.

Training and familiarisation of systems will be provided as part of your onboarding and familiarisation process.

If you believe you can meet the requirements outlined above, then we would love to hear from you.

Please note that we are currently unable to consider applications from applicants who do not hold current NZ work rights.