Resort Guest Experience Guide & Real Estate Path

Travel + Leisure Co.; Christchurch; On-site; NZD 110,000 - 127,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life insurance

Paid time off

Wellness program

Job summary

Travel + Leisure Co. is seeking a friendly Tour Guide to greet guests and owners, verify identities, and coordinate presentations with licensed Real Estate Agents, following DRE guidelines. This role emphasizes hospitality and smooth transitions rather than sales.

You will participate in onboarding, compliance training, and pre-licensing education, with support to obtain a California Real Estate License within six months. A dynamic, customer-focused environment awaits.

Qualifications

• High School Diploma or equivalent required.
• Willingness and ability to obtain a California Real Estate License within six months of hire.
• Customer service, hospitality, or guest-facing experience preferred.
• Experience using computers, tablets, and digital business applications.

Responsibilities

• Welcome guests and owners with a warm, professional, hospitality-focused experience.
• Verify guest identities and confirm scheduled presentation appointments.
• Maintain accurate guest information in the CRM system.
• Coordinate a seamless handoff to licensed Real Estate Agents for presentations.

Skills

Customer service

Hospitality

CRM software

Education

High School Diploma or equivalent

Job description

Travel + Leisure Co. is seeking a friendly Tour Guide to greet guests and owners, verify identities, and coordinate presentations with licensed Real Estate Agents, following DRE guidelines. This role emphasizes hospitality and smooth transitions rather than sales.

You will participate in onboarding, compliance training, and pre-licensing education, with support to obtain a California Real Estate License within six months. A dynamic, customer-focused environment awaits.