Residential Sales Person & Installation Coordinator – Windows & Doors

Sky Window Construction Ltd; Wellington; Vor Ort; NZD 50.000 - 70.000; Vollzeit

Zusammenfassung

Sky Window Construction Ltd is seeking a motivated Residential Sales & Installation Coordinator to join our team in Wellington, New Zealand. This role focuses on residential window and door projects, including direct homeowner sales, product consultation, site measurements, installation coordination, and after-sales support.

The successful candidate will work closely with our QS, installation, and maintenance teams to ensure clear communication and smooth service from initial enquiry through to

Qualifikationen

• Experience in residential sales or project coordination.
• Comfortable dealing directly with homeowners and residential clients.
• Good communication skills and a professional customer-service attitude.

Aufgaben

• Respond to Sales enquiries from residential customers and homeowners.
• Introduce Sky Window’s residential window and door systems.
• Understand customer needs and provide suitable product information.
• Visit residential sites to take measurements, photos, and project notes.
• Record site conditions, access requirements, and customer expectations.
• Communicate site information clearly to the internal team.
• Assist with preparing information for quotations and project follow-up.
• Coordinate installation schedules with customers and the installation team.
• Confirm site access, installation timing, and practical requirements before installation.
• Follow up with customers after installation.
• Receive and coordinate after-sales service and maintenance requests.
• Work with the maintenance team to arrange inspections, repairs, and follow-up visits.
• Maintain accurate customer records, site notes, photos, and communication history.

Kenntnisse

Customer service

Residential sales

Coordination

Site measurements

Communication

Tools

Microsoft Office

Jobbeschreibung

Sky Window Construction Ltd is looking for a motivated and customer-focused Residential Sales & Installation Coordinator to join our team.

This role is focused on residential window and door projects, Direct Sales including homeowner enquiries, product consultation, site measurements, installation coordination, and after-sales support.

The successful candidate will work closely with our QS, installation, and maintenance teams to ensure residential customers receive clear communication and smooth service from initial enquiry through to completion.

This is not a commercial façade or large-scale project sales role. The position is best suited to someone who enjoys sales, working directly with homeowners, understanding practical site requirements, and coordinating smaller residential projects from start to finish.

Key Responsibilities

Respond to Sales enquiries from residential customers and homeowners.

Introduce Sky Window’s residential window and door systems.

Understand customer needs and provide suitable product information.

Visit residential sites to take measurements, photos, and project notes.

Record site conditions, access requirements, and customer expectations.

Communicate site information clearly to the internal team.

Assist with preparing information for quotations and project follow-up.

Coordinate installation schedules with customers and the installation team.

Confirm site access, installation timing, and practical requirements before installation.

Follow up with customers after installation.

Receive and coordinate after-sales service and maintenance requests.

Work with the maintenance team to arrange inspections, repairs, and follow-up visits.

Maintain accurate customer records, site notes, photos, and communication history.

Requirements

Previous experience in residential sales, customer service, construction, building products, or project coordination is preferred.

Experience with windows, doors, glazing, renovation, residential construction, or building materials would be an advantage.

Good communication skills and a professional customer-service attitude.

Comfortable dealing directly with homeowners and residential clients.

Able to visit sites and take basic measurements.

Strong organisational skills and attention to detail.

Able to coordinate between customers, office staff, installers, and maintenance teams.

Basic computer skills, including email, Microsoft Office, and record keeping.

A full New Zealand driver licence is preferred.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Researching careers? Find all the information and tips you need on career advice.