Rental Operations & Customer Service Agent - Full-Time

Avis Budget Group International; Otago; On-site; NZD 77,146,000 - 82,656,000; Full time

Benefits offered by this job

Uniform and parking provided

Wellbeing programme incl. life保险 and 充

Employee discounts on car rental

Full training provided

Job summary

Avis Budget Group is seeking a Rental Operations Agent in Queenstown. This full-time, 40-hour week role covers front and back-of-house tasks, including customer interactions, rental transactions, and vehicle preparation. Training will be provided to support success in a busy retail environment.

Roles require a full driver’s license and the ability to work early mornings, evenings, weekends and public holidays as needed. Competitive hourly rate with incentives and benefits.

Qualifications

• Entry level role with training provided.
• Previous experience in retail, hospitality or customer service is a plus.
• Able to deliver exceptional customer service in a fast-paced environment.

Responsibilities

• Interact with customers at the counter to rent cars and upsell products.
• Process rental contracts and bookings accurately.
• Inspect vehicles for damages and maintenance needs; drive and park vehicles as required.
• Keep vehicles clean inside and out and ensure they are ready for customers.

Skills

Customer service

Retail experience

Team player

Education

High school diploma

Tools

POS systems

Job description

Avis Budget Group is seeking a Rental Operations Agent in Queenstown. This full-time, 40-hour week role covers front and back-of-house tasks, including customer interactions, rental transactions, and vehicle preparation. Training will be provided to support success in a busy retail environment.

Roles require a full driver’s license and the ability to work early mornings, evenings, weekends and public holidays as needed. Competitive hourly rate with incentives and benefits.