Airport Customer & Operations Specialist

Avis Budget Group; Invercargill City; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Uniform provided

Parking provided

Wellbeing programme

Employee discounts

Full training

Job summary

Avis Budget Group, Invercargill Airport, is seeking a Rental Operations Agent for a part-time role at Invercargill Airport. You will handle front and back-of-house operations, assist customers, process rentals, and ensure vehicles are ready for customers.

The position requires a full, clean Class 1 driver’s licence, and offers a supportive team culture with full training and employee discounts. Shifts include evenings and weekends to cover 7 days of operation.

Qualifications

• Full, clean, valid class 1 driver's licence required.
• Experience in retail, hospitality or customer service preferred.
• Ability to work in a fast-paced environment while delivering exceptional customer service.
• Comfortable learning and using various computer systems to input rental information.
• Ability to follow procedures and adhere to company guidelines and standards.

Responsibilities

• Interact with customers at the counter and promote products and services.
• Process rental transactions, contracts and bookings.
• Inspect vehicles for damages and maintenance issues, and drive/park vehicles.
• Clean interior and exterior of vehicles in the wash bay to prepare them for customers.

Skills

Customer service

Fast-paced environment

Computer systems literacy

Job description

Avis Budget Group, Invercargill Airport, is seeking a Rental Operations Agent for a part-time role at Invercargill Airport. You will handle front and back-of-house operations, assist customers, process rentals, and ensure vehicles are ready for customers.

The position requires a full, clean Class 1 driver’s licence, and offers a supportive team culture with full training and employee discounts. Shifts include evenings and weekends to cover 7 days of operation.