Remote Social Media Community Manager

Placements24; Queenstown; Hybrid; NZD 55,000 - 85,000; Full time

Benefits offered by this job

Fully remote work

Company laptop

Home office stipend

Professional development opportunities

Job summary

Placements24 seeks a Remote Social Media Community Manager to build and grow online communities across platforms. You will develop and execute strategies, create engaging content, moderate discussions, and foster a positive, interactive brand presence from anywhere in New Zealand.

You will monitor mentions, engage with users, analyse performance metrics, and collaborate with marketing, product, and support teams to align social media efforts with business goals.

Qualifications

• Proven work experience as a Social Media Manager or Community Manager.
• Excellent copywriting, editing, and communication skills.
• Experience creating engaging social media content and campaigns.
• In-depth knowledge of major platforms and best practices.
• Experience with social media management tools (Hootsuite, Buffer, Sprout Social).
• Strong understanding of community building and online engagement.
• Ability to work independently in a remote setting.
• Bachelor's degree preferred in Marketing, Communications, Journalism, or related field.

Responsibilities

• Develop and implement comprehensive social media strategies to increase brand awareness and engagement.
• Create compelling and relevant content for platforms such as Twitter, Facebook, Instagram, LinkedIn, and Reddit.
• Monitor social media channels for mentions, comments, and discussions, responding promptly and professionally.
• Engage with community members, answer questions, and foster positive interactions.
• Moderate online forums and groups to ensure a respectful and constructive environment.
• Identify and engage with key influencers and brand advocates.
• Analyse social media metrics and generate reports on performance, engagement, and audience growth.
• Collaborate with marketing, product, and support teams to align social media efforts with business objectives.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Manage online reputation and address any negative feedback or issues proactively.

Skills

Copywriting

Community building

Analytical skills

Time management

Social media strategy

Remote work

Education

Bachelor's degree

Tools

Hootsuite

Buffer

Sprout Social

Job description

About the Role

Our client, a rapidly expanding tech startup focused on fostering online communities, is seeking an exceptional Remote Social Media Community Manager. This role is entirely remote and requires a proactive individual who can build, grow, and manage vibrant online communities across various social media platforms. The successful candidate will be responsible for developing and executing social media strategies, engaging with users, moderating discussions, and fostering a positive and interactive environment. This is a unique opportunity to shape the online presence and user experience for a forward-thinking company, working from anywhere in the country. You will be the voice of our brand online, connecting with our audience and building lasting relationships. The ideal candidate is a digital native, deeply passionate about social media trends and community building.

Key Responsibilities

• Develop and implement comprehensive social media strategies to increase brand awareness and engagement.
• Create compelling and relevant content (text, images, video) for platforms such as Twitter, Facebook, Instagram, LinkedIn, and Reddit.
• Monitor social media channels for mentions, comments, and discussions, responding promptly and professionally.
• Engage with community members, answer questions, and foster positive interactions.
• Moderate online forums and groups to ensure a respectful and constructive environment.
• Identify and engage with key influencers and brand advocates.
• Analyse social media metrics and generate reports on performance, engagement, and audience growth.
• Collaborate with marketing, product, and support teams to align social media efforts with business objectives.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Manage online reputation and address any negative feedback or issues proactively.

Requirements

• Proven work experience as a Social Media Manager, Community Manager, or similar role.
• Excellent copywriting, editing, and communication skills.
• Demonstrable experience in creating engaging social media content and campaigns.
• In-depth knowledge of major social media platforms and their respective best practices.
• Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
• Strong understanding of community building principles and online engagement strategies.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Analytical skills to interpret social media data and derive actionable insights.
• A passion for technology, startups, and building online communities.
• Bachelor's degree in Marketing, Communications, Journalism, or a related field is preferred.

Benefits

• Our client offers a competitive salary and a fully remote work arrangement, providing unparalleled flexibility and work-life balance. You will have the opportunity to work with a dynamic and innovative team, contributing to the growth of a promising tech startup.
• Professional development opportunities and access to online courses and training will be provided.
• This role offers the chance to be at the forefront of digital community building and make a significant impact on our brand's online presence.
• Employees receive a company laptop and a monthly stipend for home office expenses.
• The culture is collaborative and results-oriented, encouraging creativity and initiative.