Social Media & Community Manager (Remote)

Placements24; Queenstown; Hybrid; NZD 34,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health benefits

Professional development

Remote work

Job summary

Placements24 is seeking a proactive Social Media & Community Manager to join a fully remote gaming accessories brand. You will build a vibrant online community, manage multi-platform social media, and drive brand advocacy.

You should be passionate about gaming culture and adept at creating engaging content and fostering strong relationships with fans. The role emphasizes remote work, collaboration with cross-functional teams, and ongoing adaptation to trends in the gaming industry.

Qualifications

• Proven experience in managing social media and online communities, preferably in gaming or tech.
• Excellent written and verbal communication with a talent for engaging content creation.
• Strong understanding of gaming culture and modern social platforms.

Responsibilities

• Develop and implement social media strategies aligned with brand and community goals.
• Create, curate and manage content for platforms such as Twitter, Discord, Reddit, Instagram and Facebook.
• Moderate conversations and foster positive interactions within the community.
• Track performance metrics and report key insights and trends to stakeholders.
• Collaborate with marketing, product and support teams to ensure consistent messaging.

Skills

Social media strategy

Community engagement

Content creation

Analytics & reporting

Discord

Reddit

Twitter/X

Tools

Discord

Reddit

Instagram

Facebook

Twitter

Content management tools

Job description

About the Role

Our client, a rapidly growing gaming accessory brand, is seeking a highly engaged and creative Social Media & Community Manager to join their fully remote team. This role is crucial for building and nurturing a vibrant online community, managing social media channels, and driving brand advocacy. You will be responsible for developing and executing social media strategies, creating engaging content, moderating discussions, and fostering positive interactions with our client's player base. The ideal candidate possesses a deep understanding of gaming culture, social media platforms, and community management best practices. You should be an excellent communicator, adept at creating compelling content, and passionate about building strong online relationships. This is a fantastic opportunity to shape the voice of a beloved brand in the gaming industry and connect directly with its fans. We are looking for a proactive individual who thrives in a remote setting and is dedicated to creating a welcoming and dynamic online environment for our client's community. Your expertise will directly influence brand perception and customer loyalty. The company culture values innovation and player engagement above all else.

Key Responsibilities

• Develop and implement social media strategies aligned with brand goals and community objectives.
• Create, curate, and manage engaging content (text, images, video) for platforms like Twitter, Discord, Reddit, Instagram, and Facebook.
• Actively monitor and engage in online conversations, responding to comments, questions, and feedback in a timely and authentic manner.
• Foster and grow the online community by initiating discussions, running polls, and organizing community events (e.g., Q&As, contests).
• Moderate community forums and social media groups to ensure a positive and respectful environment.
• Track and analyze social media performance and community engagement metrics, reporting on key insights and trends.
• Collaborate with marketing, product, and support teams to ensure consistent messaging and address community feedback.
• Identify and engage with key community influencers and brand advocates.
• Stay up-to-date with the latest trends in social media, community management, and the gaming industry.
• Develop and execute social media campaigns to support product launches and promotional activities.

Requirements

• Proven experience as a Social Media Manager, Community Manager, or similar role, preferably within the gaming or tech industry.
• Demonstrated success in building and managing online communities and social media platforms.
• Excellent written and verbal communication skills, with a talent for creative and engaging content creation.
• Deep understanding of gaming culture, trends, and player motivations.
• Proficiency with social media management tools and analytics platforms.
• Experience with community platforms like Discord and Reddit.
• Ability to moderate discussions effectively and handle sensitive situations with diplomacy.
• Strong organizational skills and the ability to manage multiple projects simultaneously in a remote setting.
• A proactive, self-motivated, and collaborative attitude.
• Passion for gaming and building strong online communities.

Benefits

• This fully remote position offers a competitive salary, performance bonuses, comprehensive health benefits, and opportunities for professional development.
• You'll have the flexibility to work from anywhere in South Africa and contribute to a dynamic and passionate gaming brand.
• Our client fosters a collaborative and innovative work culture that values creativity and community input.
• This role provides an exciting chance to be at the forefront of online community building and social media engagement within the thriving gaming industry.