Remote Invoice Date Specialist

HRS Talent Solutions; Gisborne; À distance; NZD 35 000 - 38 000; Temps partiel

Résumé du poste

HRS Talent Solutions is seeking a remote Invoice Due Date Inquiry Assistant. The role focuses on customer service for invoice due dates, matching questions to the correct account, and quoting dates from approved documents.

Part-time or full-time schedules are possible, with a private home office and clear guidance on terms and workflows. The position emphasizes accuracy and privacy, directing complex cases to billing specialists while maintaining logs of responses and unresolved questions.

Qualifications

• Experience in customer service, office administration, email support, or checking documents is helpful.

Responsabilités

• Read assigned online questions about invoice dates and match to the correct account and current invoice.
• Quote the due date as shown in the approved document.
• Explain where to find an invoice using standard guidance.
• Refer changes, disputes, or payment arrangements to billing specialists.
• Note what was answered and what remains open.
• Follow secure delivery procedures when a copy is requested.

Description du poste

HRS Talent Solutions is seeking a remote Invoice Due Date Inquiry Assistant. The role focuses on customer service for invoice due dates, matching questions to the correct account, and quoting dates from approved documents.

Part-time or full-time schedules are possible, with a private home office and clear guidance on terms and workflows. The position emphasizes accuracy and privacy, directing complex cases to billing specialists while maintaining logs of responses and unresolved questions.