Remote Dispatch and Fleet Operations Manager - Eastern Cape Network

Placements24; Queenstown; Hybrid; NZD 96,000 - 138,000; Full time

Benefits offered by this job

Fully remote work arrangement

Medical aid and retirement fund

Professional growth opportunities

Job summary

Placements24 is seeking an experienced Remote Dispatch and Fleet Operations Manager to oversee our national logistics operations from a home office. You will manage dispatch for the Eastern Cape region, lead a remote team of drivers and staff, and drive efficiency, safety, and cost control across the fleet.

We value strong leadership, clear communication, and deep knowledge of TMS and fleet-tracking technologies.

Qualifications

• Significant experience in dispatch, fleet management, or logistics operations.
• Strong leadership and communication skills with remote teams.
• Proficiency in data analysis, reporting, and operational optimization.

Responsibilities

• Manage and coordinate all dispatch operations for the fleet in the Eastern Cape region.
• Supervise, train, and motivate a team of remote drivers and dispatch personnel.
• Ensure timely and efficient delivery of goods, optimizing routes and schedules.
• Monitor fleet performance, including fuel efficiency and vehicle maintenance.
• Enforce safety protocols and ensure regulatory compliance.
• Schedule fleet maintenance and coordinate repairs to minimize downtime.
• Serve as primary contact for drivers, clients, and stakeholders on operational issues.
• Utilize dispatch and fleet management software to track shipments and resources.
• Analyze data to identify trends and efficiency opportunities.
• Develop strategies to improve overall operational efficiency and cost-effectiveness.

Skills

Dispatch management

Fleet management

Logistics operations

Remote team leadership

Data analysis & reporting

Education

High school diploma

Degree in Logistics / Supply Chain

Tools

TMS software

Fleet tracking technologies

Job description

About the Role

Our client, a prominent national logistics provider, is seeking a highly experienced and motivated Remote Dispatch and Fleet Operations Manager to oversee their operations across the Eastern Cape province. This is a fully remote position, enabling you to manage critical fleet operations from your home office. You will be responsible for ensuring the efficient and safe movement of goods, managing a diverse team of drivers, and optimizing fleet performance. The ideal candidate possesses strong leadership qualities, exceptional communication skills, and a deep understanding of dispatching, fleet management, and logistics technology. You will leverage your expertise to enhance operational efficiency, reduce costs, and maintain the highest standards of customer service. This role requires a proactive approach to problem‑solving, the ability to manage complex situations, and a commitment to fostering a culture of safety and accountability within the remote team. Join us in shaping the future of logistics in the Eastern Cape from anywhere.

Key Responsibilities

• Manage and coordinate all dispatch operations for the fleet in the Eastern Cape .
• Supervise, train, and motivate a team of remote drivers and dispatch personnel.
• Ensure timely and efficient delivery of goods, optimizing routes and schedules.
• Monitor fleet performance, including fuel efficiency, vehicle maintenance, and driver behavior.
• Implement and enforce safety protocols and ensure compliance with all transportation regulations.
• Manage fleet maintenance schedules and coordinate repairs to minimize downtime.
• Act as the primary point of contact for drivers, clients, and internal stakeholders regarding operational issues.
• Utilize dispatch and fleet management software to track shipments, manage resources, and generate reports.
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop and implement strategies to enhance overall operational efficiency and cost-effectiveness.

Requirements

• Significant experience in dispatch, fleet management, or logistics operations, with proven management experience.
• Strong understanding of transportation management systems (TMS) and fleet tracking technologies.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage remote teams effectively.
• Proficiency in data analysis and reporting.
• Knowledge of safety regulations and compliance standards in the transportation industry.
• Strong problem‑solving and decision‑making skills.
• Ability to work independently in a remote setting and manage multiple priorities.
• High school diploma required; a degree in Logistics, Supply Chain Management, or a related field is preferred.
• Familiarity with the Eastern Cape region's geography and logistics challenges is a plus.
• Stable internet connection and a dedicated home office environment.

Benefits

• Competitive salary package commensurate with experience.
• Fully remote work arrangement, offering ultimate flexibility.
• Comprehensive benefits including medical aid and retirement fund.
• Opportunities for professional growth and career advancement.
• Be a key player in optimizing a significant regional logistics network.
• Continuous training and development in logistics technologies.