Remote Booking Coordinator | Client Concierge

The Hiring Platform; Auckland; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote environment

Comprehensive onboarding and training

Access to professional tools and resou

Continuing education

Professional development opportunities

Supportive team environment

Job summary

The Hiring Platform is seeking a Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details from a fully remote setup in New Zealand. You will gather client needs, research options, and handle reservations with accuracy and care.

Ideal candidates are organized, detail-oriented, and customer-focused, with comfort researching information online and learning new web-based platforms.

Qualifications

• Strong communication and interpersonal skills are essential.
• Excellent organization and attention to detail are required.
• Customer-focused mindset with a service-oriented approach.
• Comfortable researching information online and learning new platforms.
• Strong follow-up and reliable, professional conduct.

Responsibilities

• Gather information on client needs and preferences.
• Research available options and services for clients.
• Coordinate booking and reservation requests.
• Review booking details for accuracy.
• Provide confirmations and relevant information to clients.
• Assist with changes and special requests.
• Maintain accurate client and booking records.
• Follow up on outstanding information.
• Communicate with service providers.
• Offer professional support before and after reservations.

Skills

Strong communication

Interpersonal skills

Organizational skills

Attention to detail

Researching information online

Learning web-based platforms

Follow-up skills

Reliable and professional

Job description

The Hiring Platform is seeking a Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details from a fully remote setup in New Zealand. You will gather client needs, research options, and handle reservations with accuracy and care.

Ideal candidates are organized, detail-oriented, and customer-focused, with comfort researching information online and learning new web-based platforms.