Remote Travel Booking Specialist

Remotetravelcareers; Dunedin; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Job summary

Remotetravelcareers in New Zealand is seeking a remote Booking Helper to assist customers with making and managing reservations for flights, hotels, and transportation. You’ll provide friendly customer service and ensure bookings are accurate and stress-free, all while working remotely.

Responsibilities include assisting customers with bookings, providing clear support via phone, email, or chat, updating reservations and confirming details, and supporting day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Friendly demeanor

Tools

Online booking systems

Job description

Remotetravelcareers in New Zealand is seeking a remote Booking Helper to assist customers with making and managing reservations for flights, hotels, and transportation. You’ll provide friendly customer service and ensure bookings are accurate and stress-free, all while working remotely.

Responsibilities include assisting customers with bookings, providing clear support via phone, email, or chat, updating reservations and confirming details, and supporting day-to-day travel service tasks.