Regional Pathways Advisor (Service Sector)

GRIP - Generating Real Industry Pathways; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Performance-based bonus

KiwiSaver contributions

Four weeks’ annual leave

Sick leave 20 days

Supportive team

Job summary

GRIP - Generating Real Industry Pathways in Auckland is seeking a Regional Pathways Advisor to deliver Gateway programmes across north and west Auckland. You’ll engage schools, employers and ākonga, visiting cafés, stores, and school careers offices to support learning on the ground.

You’ll manage workplace-based training, mentor learners, and build a network of regional partners while complying with the Education Code of Practice 2021 and Te Tiriti o Waitangi.

Qualifications

• Relevant qualification in hospitality, retail, education, training or a related field, or an Adult Education qualification, or US 4098, or a teaching qualification.
• Work experience in the service sector — specifically retail or hospitality.
• Experience in secondary or adult education.
• A clean, full New Zealand driver’s licence.
• The right to work in New Zealand.
• Ability to pass a police vet check.

Responsibilities

• Delivering and managing workplace‑based Gateway training programmes.
• Supporting ākonga through their learning journey — mentoring, pastoral care, attendance and wellbeing.
• Conducting and marking assessments, and giving feedback that moves learners forward.
• Building and maintaining your regional school and employer network.
• Working with employers so verifiers are trained and supported, learners are visited on site, and training happens when it should.
• Keeping accurate records of learner progress and outcomes.

Skills

Strong communicator

Well organised

Independent worker

Practical problem-solver

Education

Qual qualification in hospitality/retail/education or Adult Education

US 4098 or teaching qualification

Teaching qualification

Adult Education qualification

Job description

Help rangatahi build real careers in hospitality and retail with NZ’s leading Gateway provider.

Location: Auckland — North Shore or West Auckland preferred (home-based office

At GRIP, our mission is to generate real industry pathways by empowering individuals through targeted support, skill development, and hands‑on experience. Grounded in the spirit of “he waka eke noa,” we believe that by working together, we can overcome barriers and build a brighter future for those who are determined to succeed.

GRIP (Generating Real Industry Pathways) delivers workplace‑based Gateway training that connects ākonga with real employers and real jobs. We're looking for a Regional Pathways Advisor to deliver our programmes across north and west Auckland.You’ll be working alongside schools, employers and ākonga on the ground. This is a role for someone who likes being out and about: in cafés, in stores, in school careers offices, and in front of the learners who are counting on you.

What you'll be doing

• Delivering and managing workplace‑based Gateway training programmes
• Supporting ākonga through their learning journey — mentoring, pastoral care, attendance and wellbeing
• Conducting and marking assessments, and giving feedback that moves learners forward
• Building and maintaining your regional school and employer network
• Working with employers so verifiers are trained and supported, learners are visited on site, and training happens when it should
• Keeping accurate records of learner progress and outcomes
• You’ll work within the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and Te Tiriti o Waitangi.

What you’ll bring

• A relevant qualification in hospitality, retail, education, training or a related field, or an Adult Education qualification, or US 4098, or a teaching qualification
• Work experience in the service sector — specifically retail or hospitality
• Experience in secondary or adult education
• A clean, full New Zealand driver’s licence
• The right to work in New Zealand
• Ability to pass a police vet check

You’ll do well if you are

• A strong communicator who can hold the attention of a 17‑year‑old and the respect of a business owner
• Well organised, with genuine attention to detail
• Able to work independently from a home base, and well as part of a small national team
• Passionate about ākonga success, approachable, and a practical problem‑solver

What we offer

• Full‑time permanent position, 40 hours per week, Monday to Friday
• Competitive salary (discussed at interview), reviewed annually
• Company vehicle, including private use
• Performance‑based bonus scheme linked to learner enrolment targets
• KiwiSaver employer contributions
• Four weeks’ annual leave
• 20 days’ sick leave per year, available from day one
• A small, supportive team that genuinely puts ākonga first

Our values

• Manaakitanga: We treat everyone with respect and dignity, creating an environment where all are welcomed, included, valued, and supported.
• Manawanuitanga: We are determined, passionate, resilient, and relentless in our drive to make a real difference. We never back down from a challenge and work tirelessly to remove barriers.
• Kukuwhatanga: We embrace change and innovation and constantly seek to improve. We are committed to staying at the forefront of transition and workplace learning, ensuring that we remain agile and responsive as our environment evolves.
• Whanaungatanga: We build strong, supportive connections with our community of schools, ākonga, jobseekers and employers, ensuring we work together for collective success.
• Pono: We act with honesty, integrity, transparency, and accountability, upholding our responsibilities to our people and partners.
• Kotahitanga:We are driven by a deep sense of responsibility to the communities we serve. We focus on creating a meaningful and lasting impact on people by building strong and authentic relationships.A single minded community focused on success for our ākonga, partners and our people.

Applications close 27 November 26.. We may interview as applications come in, so don't wait until the closing date. A full position description is available on request.

GRIP is an equal opportunity employer. We welcome applications from people of all backgrounds, and we are committed to equitable outcomes for our ākonga and our people.