Regional Pathways Advisor (Service Sector)

IndustryPathways Ltd; Māngere-Ōtāhuhu; Remote; NZD 75,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

Annual bonus

KiwiSaver

Four weeks leave

Sick leave

Job summary

GRIP (Generating Real Industry Pathways) seeks a Regional Pathways Advisor to deliver gateway training across north and west Auckland. You will mentor learners, coordinate with schools and employers, and support learners with attendance and wellbeing.

Role involves community engagement in cafés, stores, and schools, with travel across the region. Applicants should have relevant hospitality/retail education qualifications and a NZ driver’s licence.

Qualifications

• Strong communication skills with learners and employers.
• Ability to manage multiple stakeholders and keep records up to date.
• Experience in service sector settings such as hospitality or retail.

Responsibilities

• Deliver and manage workplace-based Gateway training programmes.
• Mentor learners and provide pastoral support and wellbeing checks.
• Conduct assessments and provide constructive feedback.
• Build and maintain regional school and employer networks.
• Coordinate with verifiers and arrange on-site learner visits.

Skills

Strong communicator

Organised

Education

Relevant qualification in hospitality/retail/education or Adult Education qualification or US 4098 or teaching qualification

Job description

Regional Pathways Advisor (Service Sector)

$75,000 – $80,000 per year + annual bonus

Location: Auckland — North Shore or West Auckland preferred (home-based office

Help rangatahi build real careers in hospitality and retail with NZ’s leading Gateway provider.

At GRIP, our mission is to generate real industry pathways by empowering individuals through targeted support, skill development, and hands‑on experience. Grounded in the spirit of “he waka eke noa,” we believe that by working together, we can overcome barriers and build a brighter future for those who are determined to succeed.

GRIP (Generating Real Industry Pathways) delivers workplace-based Gateway training that connects ākonga with real employers and real jobs. We're looking for a Regional Pathways Advisor to deliver our programmes across north and west Auckland. You’ll be working alongside schools, employers and ākonga on the ground.

This is a role for someone who likes being out and about: in cafés, in stores, in school careers offices, and in front of the learners who are counting on you.

What you'll be doing

Delivering and managing workplace-based Gateway training programmes

Supporting ākonga through their learning journey — mentoring, pastoral care, attendance and wellbeing

Conducting and marking assessments, and giving feedback that moves learners forward

Building and maintaining your regional school and employer network

Working with employers so verifiers are trained and supported, learners are visited on site, and training happens when it should

Keeping accurate records of learner progress and outcomes

You’ll work within the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and Te Tiriti o Waitangi.

What you’ll bring

A relevant qualification in hospitality, retail, education, training or a related field, or an Adult Education qualification, or US 4098, or a teaching qualification

Work experience in the service sector — specifically retail or hospitality

Experience in secondary or adult education

A clean, full New Zealand driver's licence

The right to work in New Zealand

Ability to pass a police vet check

You’ll do well here if you are

A strong communicator who can hold the attention of a 17-year-old and the respect of a business owner

Well organised, with genuine attention to detail

Able to work independently from a home base, and well as part of a small national team

Passionate about ākonga success, approachable, and a practical problem‑solver

What we offer

Full-time permanent position, 40 hours per week, Monday to Friday

Competitive salary reviewed annually

Company vehicle, including private use

Performance-based bonus scheme linked to learner enrolment targets

KiwiSaver employer contributions

Four weeks' annual leave

20 days' sick leave per year, available from day one

A small, supportive team that genuinely puts ākonga first

Our values

Manaakitanga: We treat everyone with respect and dignity, creating an environment where all are welcomed, included, valued, and supported.

Manawanuitanga: We are determined, passionate, resilient, and relentless in our drive to make a real difference. We never back down from a challenge and work tirelessly to remove barriers.

Kukuwhatanga: We embrace change and innovation and constantly seek to improve. We are committed to staying at the forefront of transition and workplace learning, ensuring that we remain agile and responsive as our environment evolves.

Whanaungatanga: We build strong, supportive connections with our community of schools, ākonga, jobseekers and employers, ensuring we work together for collective success.

Pono: We act with honesty, integrity, transparency, and accountability, upholding our responsibilities to our people and partners.

Kotahitanga: We are driven by a deep sense of responsibility to the communities we serve. We focus on creating a meaningful and lasting impact on people by building strong and authentic relationships. A single minded community focused on success for our ākonga, partners and our people.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have as a Pathways Adviser?
• How much notice are you required to give your current employer?
• How many years of Vocational Education Teaching experience do you have?