Refrigeration & HVAC Service Technician

EQUANS ANZ; Auckland; On-site; NZD 70,000 - 110,000; Full time

Job summary

Equans NZ is looking for a Refrigeration & HVAC Service Technician to join our Auckland branch, supporting customers in the wider Auckland region. You will diagnose and repair commercial refrigeration, HVAC and building services equipment, prioritise workload, and ensure high-quality service delivery.

We value experience with centralised refrigeration systems, and Transcritical CO2 knowledge is an advantage. An EST licence and a clean NZ driver licence are required.

Qualifications

• Minimum of 3 years’ experience in commercial/industrial service, maintenance and installation of equipment within refrigeration and building services.
• Experience with controls and building management systems.
• Transcritical CO2 systems experience is an advantage, training will be provided if needed.
• Excellent ability to build effective relationships with clients.
• Excellent communication skills to relate with clients and peers.
• Current clean NZ driver licence.

Responsibilities

• Diagnose technical issues and prioritise workload to meet customer service levels.
• Ensure customer concerns and complaints are managed efficiently and provide resolution.
• Identify potential sales opportunities via cost-effective solutions for repairs, replacements and upgrades.
• Comply with company policies and processes to achieve high-quality service outcomes.
• Pro-actively strengthen customer relationships and create opportunities within the Equans business and community.

Education

Equivalent Trade Qualifications

EST licence

Job description

Equans NZ is looking for a Refrigeration & HVAC Service Technician to join our friendly Auckland branch supporting our customers in the wider Auckland region.

About Us

Equans NZ Limited is part of a global, technical services leader, and part of the Equans Group. Our local team of qualified technicians and support staff delivers value for customers by balancing cost, risk and performance, while having access to a global network of experts. We design and provide customised solutions for our clients to support them in their energy, industrial and digital transitions.

About The Role

Equans is seeking an experienced Refrigeration & HVAC Service Technician to join our Auckland team. Our team are passionate about Commercial Refrigeration and Mechanical Services and take pride in the quality of their work. You will need to have a strong focus on providing top level customer service, working safely, have a solid understanding of relevant industry codes and standards enabling you to perform technical refrigeration, HVAC and electrical work on building services equipment. Experience working on centralised refrigeration (rack systems) for the food industry would be an advantage. Participation in an on-call roster (with great rates) and ongoing overtime opportunities are available.

• Ability to work autonomously and in a team environment with a genuine focus on the health and safety of yourself and others.
• Diagnose technical issues and prioritise workload to meet customer service levels and deliver outcomes in an efficient and effective manner.
• Ensure customer concerns and complaints are managed efficiently and provide resolution.
• Leveraging the current customer network, identify potential sales opportunities via the provision of cost-effective solutions for repairs, replacements and upgrades.
• Comply with company policies, procedures, and processes to achieve high-quality business delivery objectives and outcomes to meet and exceed customer expectations.
• Pro-actively strengthen customer relationships and create opportunities within the Equans business and community.

Technical Qualifications And Experience

• Relevant Equivalent Trade Qualifications
• EST licence
• A minimum of 3 years’ experience with:
  • Proven experience in the commercial and industrial service, maintenance and installation of equipment within the refrigeration and building services industry;
  • Demonstrated experience with controls and building management systems.
  • Experience working with Transcritical CO2 systems is an advantage, however training will be provided where required.
• Excellent ability to build effective relationships with clients
• Excellent communication skills to clearly relate with clients and peers
• Current clean NZ driver licence

Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

We will not be engaging the services of a Recruitment Agency and ask all interested candidates to apply directly via this advertisement.