Refrigeration & HVAC Service Tech - On-Call & Overtime

EQUANS ANZ; Auckland; On-site; NZD 70,000 - 110,000; Full time

Job summary

Equans NZ is looking for a Refrigeration & HVAC Service Technician to join our Auckland branch, supporting customers in the wider Auckland region. You will diagnose and repair commercial refrigeration, HVAC and building services equipment, prioritise workload, and ensure high-quality service delivery.

We value experience with centralised refrigeration systems, and Transcritical CO2 knowledge is an advantage. An EST licence and a clean NZ driver licence are required.

Qualifications

• Minimum of 3 years’ experience in commercial/industrial service, maintenance and installation of equipment within refrigeration and building services.
• Experience with controls and building management systems.
• Transcritical CO2 systems experience is an advantage, training will be provided if needed.
• Excellent ability to build effective relationships with clients.
• Excellent communication skills to relate with clients and peers.
• Current clean NZ driver licence.

Responsibilities

• Diagnose technical issues and prioritise workload to meet customer service levels.
• Ensure customer concerns and complaints are managed efficiently and provide resolution.
• Identify potential sales opportunities via cost-effective solutions for repairs, replacements and upgrades.
• Comply with company policies and processes to achieve high-quality service outcomes.
• Pro-actively strengthen customer relationships and create opportunities within the Equans business and community.

Education

Equivalent Trade Qualifications

EST licence

Job description

Equans NZ is looking for a Refrigeration & HVAC Service Technician to join our Auckland branch, supporting customers in the wider Auckland region. You will diagnose and repair commercial refrigeration, HVAC and building services equipment, prioritise workload, and ensure high-quality service delivery.

We value experience with centralised refrigeration systems, and Transcritical CO2 knowledge is an advantage. An EST licence and a clean NZ driver licence are required.