Recovery Navigator: Complex Claims & Impact (9% Super)

Marketplace; Wellington; Hybrid; NZD 70,000 - 86,000; Full time

Benefits offered by this job

9% employer superannuation

Life insurance (optional)

Income protection insurance (optional)

Job summary

Accident Compensation Corporation (ACC) in Wellington is seeking an Integrated Recovery Coordinator to support clients with long-duration and complex claims. You will manage one-to-one caseloads, coordinate services, and help clients regain independence and confidence while navigating complex situations.

You will work within Integrated Recovery to influence positive outcomes, with a start date around 14 January 2027, and benefit from ACC's market-leading 9% superannuation contribution and a

Qualifications

• Experience managing complex caseloads and balancing priorities.
• Exceptional relationship-building and communication skills.
• Ability to navigate complex situations and make quality decisions.

Responsibilities

• Provide one-to-one case management to clients with long-duration or complex claims.
• Coordinate services and build trusted relationships with clients and stakeholders.
• Support clients to regain independence and confidence and achieve recovery goals.

Skills

Complex caseloads

Relationship building

Communication skills

Driver Licence

Job description

Accident Compensation Corporation (ACC) in Wellington is seeking an Integrated Recovery Coordinator to support clients with long-duration and complex claims. You will manage one-to-one caseloads, coordinate services, and help clients regain independence and confidence while navigating complex situations.

You will work within Integrated Recovery to influence positive outcomes, with a start date around 14 January 2027, and benefit from ACC's market-leading 9% superannuation contribution and a