Recovery Coordinator: Empower Long-Term Recovery (9% Super)

Accident Compensation Corporation; Auckland; On-site; NZD 70,000 - 86,000; Full time

Benefits offered by this job

9% employer superannuation

Life insurance (optional)

Income protection (optional)

Job summary

The Integrated Recovery Coordinator role at Accident Compensation Corporation focuses on supporting clients with long-duration and complex claims. You will provide one-to-one case management, build trusted relationships, and coordinate services to help clients regain independence and confidence.

Join a purpose-driven organisation making a real difference for New Zealanders, with opportunities for development and a market-leading 9% superannuation contribution. Start date: 2027.

Qualifications

• Experience managing complex caseloads and coordinating client care.
• Excellent relationship-building and communication skills.
• Ability to navigate complex recoveries and diverse stakeholder needs.

Responsibilities

• Support clients with long-duration and complex claims through dedicated case management.
• Build trusted relationships and coordinate services to enable recovery.
• Help clients regain independence and confidence and navigate barriers.
• Influence positive outcomes while managing multiple priorities.

Skills

Complex caseload management

Relationship-building

Communication skills

Judgement & problem solving

Resilience

Customer-centred mindset

New Zealand Driver Licence

NZ work rights

Job description

The Integrated Recovery Coordinator role at Accident Compensation Corporation focuses on supporting clients with long-duration and complex claims. You will provide one-to-one case management, build trusted relationships, and coordinate services to help clients regain independence and confidence.

Join a purpose-driven organisation making a real difference for New Zealanders, with opportunities for development and a market-leading 9% superannuation contribution. Start date: 2027.