Records, Compliance & Graduation Lead

Auckland University of Technology; Auckland; On-site; NZD 93,000 - 114,000; Full time

Job summary

Auckland University of Technology (AUT) in Auckland invites applications for a fixed-term, full-time Records, Compliance & Graduation Manager. You will oversee student records, academic compliance and graduation services and lead a high-performing team at AUT’s City Campus.

The role spans improving processes, collaborating across faculties and professional services, and supporting student success. AUT values Te Tiriti, diversity, equity and outstanding service to students and staff.

Qualifications

• At least 3 years’ experience in a similar records or services role.
• Significant leadership in a service environment, including event management.
• In-depth knowledge of university processes, technology and data management.
• High standard of customer service to a broad range of stakeholders.
• Building strong relationships with internal and external stakeholders.

Responsibilities

• Oversee student records, academic compliance and graduation services.
• Lead a high-performing team and drive continuous improvement.
• Collaborate across the University to deliver exceptional outcomes for students.
• Influence university-wide initiatives and celebrate student success.

Skills

Leadership

Event management

University processes

Data management

Customer service

Stakeholder management

Job description

Auckland University of Technology (AUT) in Auckland invites applications for a fixed-term, full-time Records, Compliance & Graduation Manager. You will oversee student records, academic compliance and graduation services and lead a high-performing team at AUT’s City Campus.

The role spans improving processes, collaborating across faculties and professional services, and supporting student success. AUT values Te Tiriti, diversity, equity and outstanding service to students and staff.