Receptionist - Kaitaia Bridge

The Salvation Army; Kaitaia; On-site; NZD 42,000 - 51,000; Part time

Benefits offered by this job

Extra annual leave

Counselling services

Flu vaccinations

Medical insurance

TSA discount card

Job summary

The Salvation Army Northland Regional in Kaitaia is seeking a friendly receptionist/administrative assistant for the Kaitaia Bridge. You will greet visitors, guide them to the right services, and support the team with essential administrative tasks.

Key responsibilities include handling inquiries, maintaining records, and assisting with scheduling and calendar management. The role emphasizes confidentiality, thoughtful communication, and a service-oriented approach in a community-focused setting.

Qualifications

• Experience in customer-facing reception or front desk roles.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written and verbal communication; proficient with MS Office.

Responsibilities

• Provide a welcoming first impression for visitors and direct them to needed services.
• Support the team with administrative tasks for the Kaitaia Bridge.
• Assist with general site operations and scheduling.

Skills

Customer service

Reception duties

Administration

Communication skills

Teamwork

Confidentiality

Time management

Te Reo fluency

MS Excel

MS Word

PowerPoint

Tools

MS Office

Email system

Online calendar

Client database

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Salvation Army – Kaitaia, North Island

• Are you keen to facilitate the transformation of lives impacted by substance use?
• Come and work with the team at The Kaitaia Bridge, in a role with The Salvation Army Addiction Services - in which the right person can make a real difference for people in our community.
• The successful applicant will be an integral part of the team as we serve our community.
• The successful applicant will use their excellent customer service skills to provide a warm welcome to visitors to our site, and to support them to engage with our team who work to provide help to those who need it.
• Use your outstanding administration skills to provide operational, and practical assistance to the team.
• This is 30 hour per week permanent role.

About the Department/Operation/Programme

The Salvation Army Northland Regional exists to provide safe, integrated, high-quality treatment and supportservices to people whose lives have been affected by alcohol or substance use. Our services are evidenced based bestpractise and are known for being people-centred, caring, transformative and responsive.

About the role

• To provide a first impression for our site that reflects who we are and what we aim to achieve.
• The role includes working with members of the public seeking help, ensuring visitors to the site are welcomed and can access what they need.
• The role also includes administration functions for the Kaitaia Bridge.

Person Specifications

The person we are looking for will have:

• Understanding of, respect for, and the ability to work within the Salvation Army's mission and values
• Highly Innovative, responsive, supportive, flexible, and adaptable.
• Friendly, professional manner in relation to all forms of stakeholder interaction
• Strong client focus (internal and external clients)
• Ability to respond appropriately to people presenting to reception with sensitivity, caring and patience
• Ability to relate to people from a diverse range of backgrounds, including clients and professionals
• Fluency in Te Reo an advantage
• Excellent verbal and written communication skills including the ability to convey information clearly
• Able to be self-managed and self-motivated
• Competent user of MS systems eg: Excel, Word, and PowerPoint. Experience with email systems, online calendar, and client database preferred
• Energetic and enthusiastic
• Proven competence in record-keeping, with good organisation and administrative skills
• Commitment to quality improvement processes
• Demonstrates tact and discretion
• Able to maintain confidentiality
• Sense of humour
• Team player who will contribute positively to the morale & kaupapa of the team
• Time and desk management skills to prioritize multiple tasks, keep track of work in progress, and meet deadlines
• Commitment to continuing professional development
• A current full NZ driver's licence

Our offer to you

• An additional working week of Salvation Army leave is awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discounts with various retailers

This role is permanent part time and hours worked will be 30 hours per week.

The starting salary for this role will be $46,644.00 per annum, which equates to $29.90 per hour.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.