Receptionist, Gastroenterology Service

JobSpace; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand in Auckland is seeking a friendly, proactive front desk receptionist to welcome patients and respond to enquiries. You will be the first point of contact, guiding patients through their visit and ensuring a warm, supportive experience.

You will handle essential admin duties, including patient check-in/out, updating booking records, scheduling appointments, and ensuring clinical outcomes are accurately recorded in the system.

Qualifications

• Reception and scheduling experience in health sector.
• Excellent verbal and written communication.
• Strong organisational skills with ability to manage multiple workloads.
• High level of accuracy and attention to detail.
• Ability to work independently and in a team.
• Professional, friendly, patient-focused approach.

Responsibilities

• Provide efficient, welcoming front desk service for patients.
• Respond to enquiries, guide and reassure patients.
• Maintain patient information and booking records.
• Schedule appointments and ensure clinical outcomes are recorded accurately.

Skills

Reception experience

Scheduling

Communication

Organization

Attention to detail

Teamwork

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Be part of a friendly, supportive team where you can make a difference

Take the next step in your administrative career and grow with us

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

In this role you will be providing an efficient and welcoming front desk service for patients. You will be the first point of contact, responding to enquiries, providing guidance and reassurance, and helping ensure patients feel supported throughout their healthcare journey.

You will also undertake a range of essential administrative duties, including accurately arriving and departing patients, maintaining patient information and booking records, scheduling appointments, and ensuring clinical outcomes are accurately recorded in the system. This is a key role in delivering a positive and supportive patient experience while ensuring our administrative processes are accurate and efficient.

This is a full-time position, working 40 hours per week, Monday to Friday, based at Middlemore Hospital during standard business hours.

About You:

You are a highly organised and adaptable professional who enjoys working in a busy healthcare environment. You have excellent attention to detail, strong communication skills, and the ability to manage multiple priorities while maintaining accuracy and professionalism.

To be successful in this role, you will ideally have:

• Previous reception and scheduling experience within the health sector
• Excellent verbal and written communication skills
• Strong organisational skills, with the ability to prioritise and manage competing workloads effectively
• A high level of accuracy and attention to detail
• Confidence working independently as well as collaboratively within a team
• A professional, friendly, and patient-focused approach

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Closing Date: 18th September 2026

Job Reference: - CMH202617660

Location: - North Island - Auckland - South & East Auckland