Receptionist / Administration Assistant

Acclime; Auckland; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Birthday Leave

Wellness Day Leave

Staff events

Job summary

Acclime Auckland is seeking a proactive Receptionist/Administrative Assistant to join our team. This full-time role delivers front-line support, greeting clients, managing visitor registrations, and coordinating meetings in a professional, forward-thinking environment.

You will handle mail processing, office supplies, event support, and DocuSign tasks while maintaining calm under pressure and delivering excellent customer service.

Qualifications

• 2 years’ experience as a Receptionist/Administrative Assistant.
• Excellent verbal, communication and interpersonal skills with a strong focus on customer service.
• High level of skills with Microsoft Office.
• Committed to continuous improvement and efficiency.
• Professionally presented and able to remain composed under pressure.
• Ability to multitask with strong time management and organisational skills.

Responsibilities

• Greet and welcome clients and visitors in a professional manner.
• Answer, screen and forward incoming phone calls.
• Manage meeting room bookings and ensure rooms are clean and prepared.
• Coordinate client parking and visitor logistics.
• Receive, sort and distribute daily mail; scan and upload to client folders.
• Provide scanning, filing and document upload support; DocuSign tasks where directed.
• Maintain kitchen, stationery and office supply levels; assist with internal events.

Skills

Reception experience

Customer service

MS Office

Verbal communication

Time management

Organisational skills

Education

High school diploma

Tools

Microsoft Office

Job description

Acclime is seeking a proactive and motivated individual to join the team as a Receptionist / Administrative Assistant. This full-time role provides an opportunity to deliver positive, professional, and forward-thinking front-line support to the business. This is an excellent position for someone with a can-do attitude and strong multitasking skills, handling responsibilities from answering phone calls to managing general administrative tasks.

As the first point of the contact, presentation, confidence and strong communication skills is essential.

What will you be doing?

Front-of-House Management

• Greet and welcome clients and visitors in a professional manner.
• Manage visitor registration and security procedures.
• Answer, screen and forward incoming phone calls.
• Manage meeting room bookings and ensure rooms are clean, tidy and prepared.
• Coordinate client parking and visitor logistics.
• Maintain professional presentation of reception and common areas.

Mail & Document Processing

• Receive, sort and distribute daily mail.
• Scan incoming mail and upload to relevant client folders.
• Manage courier bookings and outgoing mail.
• Maintain mail registers where required.

Office Coordination

• Maintain kitchen, stationery and office supply levels.
• Order and monitor office consumables.
• Assist with internal office events and staff functions.
• Support health & safety documentation where required.

Administrative Support to Administration Assistant

• Provide scanning, filing and document upload support.
• Assist with preparation of client signing packs.
• Support bulk scanning and document processing projects.
• Assist with DocuSign execution tasks under direction.
• Provide leave coverage for core administrative functions when required.

What are we looking for?

• 2 years’ experience as a Receptionist/Administrative Assistant
• Excellent verbal, communication and interpersonal skills with a strong focus on customer service and the ability to build relationships
• High level of skills with Microsoft Office
• Committed to continuous improvement and efficiency
• Professionally presented and ability to maintain composed under pressure
• The ability to multitask with strong time management and organisational skills

Here’s what makes this role a winner:

• Step into a central role where you’ll represent the business and play an essential part in keeping the office running smoothly.
• Be part of global company with strong growth opportunities.
• We champion a healthy balance through meaningful initiatives like Birthday Leave and Acclime Wellness Day Leave.
• Staff events and team building activities through the year.
• A supportive team environment that values inclusion, organisation, communication and initiative.