Porter

Scenic Hotel Group; Paihia; On-site; NZD 42,000 - 54,000; Full time

Job summary

Scenic Hotel Bay of Islands in Paihia is seeking a Front Office Porter on a fixed-term basis from September 2026 to May 2027. You will be the friendly face greeting guests, helping with luggage, and supporting reception and public-area cleanliness to ensure smooth arrivals and departures.

Role requires strong communication, a proactive service approach, and flexibility with rosters across 7 days. A driver’s license is preferred, with a minimum 1 year in a similar role advantageous.

Qualifications

• Minimum 1 years experience in a similar role (Preferred)
• Excellent communication skills (verbal and in writing)
• Full drivers license preferred

Responsibilities

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Taking a proactive approach to cleaning the reception and public areas
• Answering enquiries from guests about local attractions
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with other Front Office duties as required

Skills

Communication

Guest service

Driver's license

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hotel: Scenic Hotel Bay of Islands
Location: 58 Seaview Road, Paihia
Employment Type: Fixed-Term from September 2026 until End May 2027.
Hours: Minimum guaranteed of 30 hours per week or 15-20 hours per week.
Shifts: Roster is over 7-days, 07:00am - 15:30pm & 14:30pm - 11:00pm
Explore: https://www.scenichotelgroup.co.nz/dunedin/scenic-hotel-southern-cross

Is This Your Ideal Role?

Porters are often the face of our hotel by greeting and assisting our guests when they arrive at the hotel.

Key Tasks & Responsibilities

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Taking a proactive approach to cleaning the reception and public areas
• Answering enquiries from guests about local attractions
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with other Front Office duties as required

Skills, Experience & Qualifications Required

• Minimum 1 years experience in a similar role (Preferred)
• Excellent communication skills (verbal and in writing)
• Full drivers license preferred

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now:We act fast “Now” for exceptional guest experiences
Right:We get it “Right” from the start, with ongoing training to elevate our service quality.
Together:We grow “Together” in a team that boosts our work and guest experiences.
Sustainably:We're fully committed to “Sustainability” driving a positive impact for our planet.

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/