Guest Experience Host - Hotel Front Desk (Day/Evening)

Scenic Hotel Group; Paihia; On-site; NZD 36,000 - 48,000; Full time

Job summary

Scenic Hotel Group is seeking a friendly hotel receptionist for Scenic Hotel Bay of Islands in Paihia. The role involves greeting guests, managing check-ins and check-outs, handling reservations, and providing local information to guests.

You will respond to inquiries, maintain reception and public areas, and support basic administrative tasks. The position is a fixed-term contract from September 2026 to end May 2027.

Qualifications

• A minimum of 1 years experience in a similar role.
• Excellent verbal communication skills.

Responsibilities

• Welcoming and assisting guests with check-in/check-out.
• Handling reservations and providing daily reservation management.
• Responding to guest inquiries and sharing local attraction information.
• Maintaining clean and tidy reception and public areas.
• Managing administrative duties, including mail handling.

Skills

1 year experience

Verbal communication

Job description

Scenic Hotel Group is seeking a friendly hotel receptionist for Scenic Hotel Bay of Islands in Paihia. The role involves greeting guests, managing check-ins and check-outs, handling reservations, and providing local information to guests.

You will respond to inquiries, maintain reception and public areas, and support basic administrative tasks. The position is a fixed-term contract from September 2026 to end May 2027.