QC Lab Operations Specialist - 12-Month Contract

Douglas Pharmaceuticals Ltd; Auckland; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Award-winning culture

Career growth

Extra leave

Parental perks

Life insurance

Income protection

Wellbeing program

Exclusive discounts

Job summary

Douglas Pharmaceuticals Ltd in Auckland is seeking a Quality Control Operations Officer on a 12-month fixed-term contract to support the QC lab across materials, samples, and testing.

You will coordinate inventory, manage COAs, assist audits and work with production and logistics to keep GMP standards. This hands-on role suits graduates or those with lab experience who want to grow.

Join a team focused on quality and compliance and contribute to end-to-end lab operations.

Qualifications

• At least one year experience in a GMP-regulated manufacturing or laboratory environment.
• A tertiary qualification in science or a related field.
• A positive, hands-on approach and a genuine willingness to learn and develop your skills.
• A sharp eye for detail and a commitment to accurate, error-free work.
• Strong planning and organisational skills, with the ability to manage several deadlines at once without compromising accuracy.
• Clear communication and a collaborative approach to working with people across all areas of the site.
• Good working knowledge of Microsoft Word and Excel.
• Pharmaceutical industry experience will be a great advantage.

Responsibilities

• Manage material inventory and provide hands-on operational support across the QC lab, including laboratory cleaning.
• Manage QC samples end to end, including booking, retention, scrapping and rejection within agreed timelines, as well as booking and reconciliation of controlled drug samples.
• Start materials for sampling and review them for release, checking data against specifications and trends.
• Report results accurately in the appropriate systems, generate COAs and coordinate their review and approval.
• Coordinate external contract laboratory testing, including dispatching samples, tracking progress and reviewing COAs for accuracy and compliance.
• Look after the lab's operational administration, including costing quotes, invoicing, the service catalogue, data logger downloads, secondary standards and instrument logbooks.
• Respond to customer queries promptly, and communicate test deficiencies or risks to schedules on the day they're identified.
• Initiate and contribute to laboratory investigations, and complete assigned CAPAs and related actions by their due dates.
• Identify ways to streamline processes while maintaining compliance, and help keep work procedures up to date.

Skills

GMP environment

Lab operations

Attention to detail

Planning & organization

Communication

Microsoft Excel

Microsoft Word

Education

Tertiary qualification in science or related field

Tools

COA systems

Job description

Douglas Pharmaceuticals Ltd in Auckland is seeking a Quality Control Operations Officer on a 12-month fixed-term contract to support the QC lab across materials, samples, and testing.

You will coordinate inventory, manage COAs, assist audits and work with production and logistics to keep GMP standards. This hands-on role suits graduates or those with lab experience who want to grow.

Join a team focused on quality and compliance and contribute to end-to-end lab operations.