Quality Officer

PageUp People Limited; New Zealand; Remote; NZD 60,000 - 80,000; Full time

Job summary

Join Linfox New Zealand as a Quality Officer on a 12-month fixed term. You will support QMS and Food Safety Systems, manage documentation and training, and drive audits and CAPA management.

The role requires experience in regulated industries, strong documentation discipline, and stakeholder collaboration across sites. You will collaborate with the Quality Manager to ensure regulatory compliance, audit readiness, and continuous improvement across NZ operations, including recall and traceability

Qualifications

• Experience in regulated industries such as pharmaceutical, healthcare, or food.
• Experience performing non-conformance investigations and CAPA management.
• Knowledge of quality management principles and regulatory frameworks such as NZ Food Act 2014, PIC/S GMP, NZ Medicines Act 1981.
• Experience conducting internal audits and supporting regulatory, customer, or certification audits.
• Strong document control, record management, training, and administrative skills.
• Strong communication, organisation and stakeholder skills.
• Bachelor of Science or equivalent; HACCP knowledge preferred.

Responsibilities

• Support the implementation and maintenance of Quality Management Systems and Food Safety Management Systems to meet regulatory, customer, and organisational requirements.
• Managing quality documentation, records management, document control, and training administration activities.
• Conduct internal audits, compile audit documentation, and track corrective and preventive actions to closure.
• Investigate quality events including non-conformances, complaints, and deviations, while supporting root cause analysis and CAPA management.
• Lead site change control processes, maintain compliance records, and support recall and traceability activities.
• Compile quality reports, monitor risk mitigation activities, and support continuous improvement initiatives across operations.

Skills

Quality Assurance

Regulatory Compliance

Internal Audits

CAPA Management

Document Control

Stakeholder Engagement

Education

Bachelor of Science or equivalent

HACCP knowledge preferred

Job description

Job no: 493884
Work type: Fixed Term Contract
Location: Auckland, New Zealand
Categories: Administration/Clerical

At Linfox New Zealand, we believe together, anything is possible. With a strong focus on safety, sustainability, and our LIFT values (Loyalty, Integrity, Fairness and Trust), we’re proud to be shaping the future of transport and logistics across the motu.

An exciting opportunity exists for a Quality Officer (Fixed term for 12 months) to support the ongoing effectiveness of Quality Management Systems (QMS) across Linfox New Zealand operations. Reporting to the Quality Manager, you will play a key role in ensuring compliance with regulatory requirements, customer standards, food safety frameworks, and organisational policies while maintaining audit readiness and driving continuous improvement initiatives.

Key areas:

• Support the implementation and maintenance of Quality Management Systems and Food Safety Management Systems to meet regulatory, customer, and organisational requirements.
• Managing quality documentation, records management, document control, and training administration activities.
• Conduct internal audits, compile audit documentation, and track corrective and preventive actions to closure.
• Investigate quality events including non-conformances, complaints, and deviations, while supporting root cause analysis and CAPA management.
• Lead site change control processes, maintain compliance records, and support recall and traceability activities.
• Compile quality reports, monitor risk mitigation activities, and support continuous improvement initiatives across operations.

We are looking for a proactive and detail-oriented quality professional with experience in regulated industries who can confidently navigate various quality activities and enjoy working in a fast-paced operational environment. You will be comfortable engaging with stakeholders at all levels of the business and have a passion for quality, compliance, and continuous improvement.

• Experience working within highly regulated industries such as pharmaceutical, healthcare, or food.
• Experience performing non-conformance investigations and CAPA management.
• Knowledge of quality management principles and regulatory framework such as the NZ Food Act 2014, PIC/S GMP, and the NZ Medicines Act 1981.
• Experience conducting internal audits and supporting regulatory, customer, or certification audit.
• Strong document control, record management, training, and administrative skills.
• Strong communication, organisation, and stakeholder skills.
• A Bachelor of Science or equivalent qualification, with HACCP knowledge or training preferred.

Please note: You must have the rights to work in NZ and be able to meet our employment criteria, including a criminal history check and full medical with drug & alcohol testing.

Advertised: 15 Sep 2026 New Zealand Standard Time
Applications close: 16 Oct 2026 New Zealand Daylight Time