Print Service Engineer

FUJIFILM Business Innovation; Nelson; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Company Car with personal use

Superannuation contributions

Health Insurance

Extra birthday leave

Regional travel across our territory

Job summary

FUJIFILM Business Innovation New Zealand is seeking exceptional Customer Service Engineers to join our team in Blenheim, with travel to Nelson regularly. You’ll provide quality service, fault-finding, and maintenance across our printers and photocopiers while delivering reliable tech support to internal and external customers.

The role offers autonomy, strong customer focus, and opportunities to work across a dynamic regional network within a supportive team environment.

Qualifications

• Current Electrical Practicing License (or ability to obtain one).
• Experience in networking of printers and diagnosing print-related problems.
• Excellent ability to work autonomously and prioritise workload.
• Outstanding communication and commitment to customer satisfaction.

Responsibilities

• Installing, maintaining, and modifying FUJIFILM Business Innovation equipment and accessories for our clients.
• Responding to allocated calls and resolving customer queries promptly.
• Liaising with customers to ensure the service requirements have been met.

Skills

Electrical Practicing License

Printer networking

Autonomous work

Customer service communication

Job description

Internationally renowned and global industry-leading company

Blenheim or Nelson Location

About FUJIFILM Business Innovation

At FUJIFILM Business Innovation New Zealand (FBNZ), helping Kiwis work smarter isn't just what we do—it’s who we are. For over 60 years we've partnered with businesses of all sizes, tackling challenges head-on and delivering real solutions that make a difference.

Our approach is simple: we solve problems. Whether it’s automating complex workflows, enabling seamless collaboration, or delivering industry-leading cyber security, IT and print solutions, we work side by side with our customers to ensure they’re equipped to succeed. From small enterprises to large corporations, we've earned the trust of organisations across New Zealand who depend on us to keep them ahead of the curve.

At FBNZ, you'll be part of a team that sets the pace for the industry-driving change and shaping the future of how our customers work. If you thrive on solving problems, pushing boundaries, and making an impact, this is the place for you.

The Role

Located in the heart of Marlborough, Blenheim is surrounded by stunning natural scenery, including vineyards, rolling hills, and beautiful countryside. Blenheim has something to offer if you're looking for a peaceful rural setting, a growing economy, renowned wine region, or a friendly community.

While this position is primarily based in Blenheim, we are also open to candidates based in Nelson who are willing to travel to Blenheim regularly.

We are looking for exceptional Customer Service Engineers to join our team in Blenheim to provide a quality product and service to internal and external customers, with skills from fault finding to performing maintenance on the FUJIFILM Business Innovation range of printers and photocopiers.

Key Responsibilities

• Installing, maintaining, and modifying FUJIFILM Business Innovation equipment and accessories for our clients
• Responding to allocated calls and resolving customer queries promptly
• Liaising with customers to ensure the service requirements have been met

Skills & experience

We are looking for someone who has exceptional mechanical aptitude and problem-solving skills. Along with this, you will also have:

Current Electrical Practicing License (or ability to obtain one)

Experience in networking of printers and diagnosing print related problems

Excellent ability to work autonomously and prioritise workload

Outstanding communication and commitment to customer satisfaction

Benefits

• Company Car provided with personal use allowance
• Superannuation contributions (on top of KiwiSaver!)
• Fully funded Southern Cross Health Insurance (Regular Care for you and your family)
• Extra Birthday annual leave day provided
• Variety every day travelling across our region visiting customers
• Challenging faults to diagnose at times

Applications close on 2nd October 2026.

Please note that applicants with the right to work in New Zealand will only be considered for this position!