Automotive Service Advisor: Growth, Training & Perks

Giltrap; Auckland; Hybrid; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Ongoing training and qualifications

CARE Programme for Health and Wellbe-

Birthday paid day off

Volunteer days (2)

Job summary

Giltrap Group in Auckland is seeking a motivated Land Rover Service Advisor to join its team. The role focuses on seamless communication between workshop and customers, precise scheduling, thorough documentation, and continuous process improvement.

Candidates with customer service experience and a passion for cars are invited to apply. The company offers ongoing training, a comprehensive CARE health and wellbeing programme, a paid birthday day off, and two paid volunteering days, along with

Qualifications

• Exemplary communication with customers and team.
• Strong customer service skills to build lasting relationships.
• Attention to detail in administration tasks.

Responsibilities

• Maintain clear communication between workshop and customers.
• Manage bookings and service schedules.
• Ensure accurate completion of documentation.
• Monitor systems and processes to drive improvements.

Skills

Exemplary communication

Customer service

Administration skills

Driver license (full)

Learn new systems

Mechanical knowledge

Job description

Giltrap Group in Auckland is seeking a motivated Land Rover Service Advisor to join its team. The role focuses on seamless communication between workshop and customers, precise scheduling, thorough documentation, and continuous process improvement.

Candidates with customer service experience and a passion for cars are invited to apply. The company offers ongoing training, a comprehensive CARE health and wellbeing programme, a paid birthday day off, and two paid volunteering days, along with