Practice Operations Lead: Team Growth & Compliance

NHS Jobs; Wellington; On-site; NZD 90,000 - 124,000; Full time

Job summary

NHS Jobs is seeking an Operations Coordinator to supervise and coordinate daily practice operations, ensuring staff meet their responsibilities and deliver high-quality patient care.

You will support recruitment, onboarding, training and ongoing staff development while upholding information governance, GDPR, and confidentiality standards. The role also involves coordinating NHS programmes, managing rotas, and driving continuous improvement across the team.

Qualifications

• Excellent communication skills and the ability to lead teams in a fast-paced healthcare setting.
• Experience in coordinating multidisciplinary teams and service delivery improvements.
• Knowledge of staff development, training needs analysis and appraisal processes.
• Understanding of information governance and GDPR concepts as applied in a practice.
• Ability to implement changes to procedures and protocols to improve patient experience.

Responsibilities

• Coordinate day-to-day operations of the practice to ensure staff meet their responsibilities.
• Assist with recruitment, induction, training and performance appraisals of employed staff.
• Develop and implement staff development plans and annual leave/rotas in line with policy.
• Support Practice Management Team with changes to procedures, confidentiality and data protection.
• Organise meetings, circulate agendas, record minutes and drive continuous improvement projects.
• Assist with NHS programme coordination and patient safety initiatives.

Skills

Team leadership

Stakeholder coordination

Health & safety

People development

Governance

Job description

NHS Jobs is seeking an Operations Coordinator to supervise and coordinate daily practice operations, ensuring staff meet their responsibilities and deliver high-quality patient care.

You will support recruitment, onboarding, training and ongoing staff development while upholding information governance, GDPR, and confidentiality standards. The role also involves coordinating NHS programmes, managing rotas, and driving continuous improvement across the team.