Porter

Millennium Hotels and Resorts; Auckland; On-site; NZD 31,000 - 44,000; Full time

Benefits offered by this job

Staff meals during shifts

Full uniform provided

Free onsite staff parking

Discounted hotel rates across NZ

Job summary

Millennium Hotels and Resorts, operating M Social Auckland, is seeking an enthusiastic Porter to join the Front Office team. You will deliver exceptional guest experiences from arrival to departure, assisting guests with luggage and ensuring a smooth, welcoming environment in a busy hotel.

The role requires strong customer service, a full NZ driver’s licence, and excellent English. You’ll work a rotating roster including weekends and public holidays, with a starting rate of NZD 27.10 per hour.

Qualifications

• Strong customer service experience.
• Full, clean NZ driver’s licence (manual preferred).
• Excellent English communication.
• Physically fit and able to lift and move luggage.
• Availability for a variable roster, including weekends and public holidays.

Responsibilities

• Offer warm, genuine welcomes and farewells.
• Assist guests with luggage.
• Park and retrieve vehicles.
• Keep public areas tidy and inviting.
• Respond to guests' needs quickly and positively.
• Work across morning, day & evening shifts.

Skills

Customer service

English communication

Luggage handling

Driver's license

Job description

M Social is the place to be - From luggage to lasting impressions, help us deliver unforgettable guest service as a Porter at M Social Auckland

M SocialAuckland sits in one of the best locations in Auckland CBD—designed for people who live, work, and play in the city.

Stylish, modern, and full of energy,MSocialcaters totravellerswho love something a little different.

We’reon the lookout for an enthusiastic and professional Porter to join our busy Front Office team. This role is all about delivering exceptional guest experiences from the moment they arrivetothe moment they leave.

WhatYou’llBe Doing

• Offering warm, genuine welcomes and farewells
• Assisting guests with luggage
• Parking and retrieving vehicles
• Keeping public areas tidy and inviting
• Responding to guests' needs with speed and positivity
• Working across a mix of morning, day & evening shifts

What’s In It for You

• Ongoing training and career development
• We like to promote within; growth is important to us
• Discounted hotel rates across NZ
• Staff meals during shifts
• Full uniform provided
• Free onsite staff parking when on shift
• Regular 40 hours per week on a rotating roster
• Supportive, friendly, energetic team
• Starting rate of $27.10 per hour

What We’re Looking For

• Strong customer service experience
• Full, clean NZ driver’s licence (manual preferred)
• Previous experience working in hotels would be great
• Excellent English communication
• Professional presentation and a positive attitude
• Physically fit (comfortable lifting and moving luggage)
• Availability for a variable roster, including weekends and public holidays

If you love working with people, enjoy a fast-paced environment, and want to be part of one of NZ’s top hotel brands, we’dlove to hear from you!