Porter - The Grand by SkyCity (Part Time)

Skycitycareers; Auckland; On-site; NZD 25,000 - 30,000; Part time

Benefits offered by this job

Subsidised medical insurance

Cooked meals in staff cafeteria (NZ$2.

Heavily discounted staff car parking

Discounts at outlets

Sky Tower experiences

Job summary

SkyCity Grand Hotel in Auckland is seeking a friendly Front Service Representative (Porter) on a part-time basis. You will assist guests with luggage, valet parking, and share knowledge of hotel facilities and wider Auckland attractions to enhance guest experiences.

You must hold a full clean New Zealand driver’s license and be comfortable with both manual and automatic vehicles. A positive attitude and strong communication skills are essential, with flexibility for weekend shifts.

Qualifications

• Customer service orientation and friendly demeanour.
• Strong communication and problem-solving abilities.
• Full clean NZ driver’s licence (manual & automatic familiarity).

Responsibilities

• Assist guests with luggage on arrival and departure.
• Provide valet parking and vehicle guidance.
• Know hotel facilities and local Auckland attractions to advise guests.
• Maintain a welcoming, professional front-of-house presence.

Skills

Customer service

Communication skills

Driver's license (NZ)

Professional appearance

Job description

Porter - The Grand by SkyCity (Part Time)

E pā ana ki a SkyCity | About SkyCity

SkyCity Auckland is a destination like no other located in the heart of Auckland's CBD. It's an exciting hub with award winning restaurants and bars, luxury hotels, world-class casino, NZICC, adrenaline filled activities and the iconic Sky Tower. SkyCity is also home to the Weta Workshop Unleashed and All Blacks experiences. We are truly a diverse and complex operation.

As a Front Service Representative (Porter), you will be responsible for ensuring that the first impression of the hotel is fun, friendly and professional, making SkyCity Grand Hotel an enjoyable place to be for our guests. You will also be responsible for valet parking, have a firm understanding of all the facilities available within SkyCity and the hotel as well as the wider Auckland City area, ensuring that quests are aware of what this great city has to offer. Assisting guests with luggage in and out of transport is also required.

We are looking for well presented, customer service focused team player with good attention to detail, great communication skills and a positive attitude. You must also hold a full clean NZ Drivers License and be competent with both manual and automatic vehicles.

• Big smile and friendly demeanour
• Knowledge of Auckland
• A full NZ drivers licence
• Flexibility to work various shifts including weekends
• A supportive, diverse company culture
• Subsidised medical insurance
• $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
• Heavily discounted staff car parking
• Discounts at our outlets
• Free trips for you plus one as many times as you like up the Sky Tower (if you like heights and not too working!)

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.