Plumbing Retail Assistant

Aotearoa New Zealand Association of Social Workers; Māngere-Ōtāhuhu; On-site; NZD 42,000 - 54,000; Full time

Job summary

NZ Pipe, a family-owned plumbing supplies retailer, seeks a full-time Retail & Warehouse Assistant for Ōtāhuhu and Takanini, Auckland. You’ll work on the shop floor and in the warehouse, assist customers, handle payments, manage stock, and support local deliveries with a valid driver’s license.

Training provided for product knowledge. Ideal candidates are honest, reliable, and capable of working in a fast-paced environment, with a team-first attitude and willingness to help improve store flow

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to handle physical work including lifting and moving stock.

Responsibilities

• Serving customers and processing sales at the till.
• Handling money and processing payments accurately.
• Offering product advice and learning more about plumbing products.
• Keeping shelves stocked and store tidy.
• Monitoring stock levels and flagging reorders.
• Picking and packing orders for courier and customers.
• Managing incoming and outgoing stock.
• Keeping the warehouse organised for easy work flow.
• Local deliveries with a full driver’s licence.

Skills

Customer service

Stock management

Team player

Forklift license

Physical work

Tools

POS system

Cash handling

Job description

Retail & Warehouse Assistant – Full Time NZ Pipe | Ōtāhuhu & Takanini, Auckland

NZ Pipe is a busy, family-owned and operated plumbing supplies retail store with an active warehouse operation. We supply everyday plumbers, plumbing business owners, and DIYers with the products and advice they need to get the job done right. With our Ōtāhuhu store going strong and a new Takanini location now open, we're looking for honest, hard-working people to join our team full-time.

If you like a fast-paced environment, take pride in good customer service, and don't mind rolling your sleeves up in the warehouse as well as on the shop floor, we'd love to hear from you.

What You'll Be Doing

Serving customers and processing sales at the till

Handling money and processing payments accurately

Offering plumbing product advice to the best of your ability (training provided – if you don't know it yet, we'll help you learn)

Keeping shelves stocked and the store looking tidy and presentable

Keeping an eye on stock levels and flagging anything that needs reordering

Picking and packing orders for courier, freight forwarding, and customer pick-up

Managing incoming and outgoing stock

Keeping the warehouse organised and easy to work in

Local deliveries (a full driver's licence is required)

Pitching in wherever needed to help the owners improve the flow, productivity, and quality of the store day to day

What We're Looking For

Honest, reliable, and hard-working

Strong customer service skills – friendly, patient, and helpful under pressure

Comfortable with physical work (lifting, moving stock, being on your feet)

A team player who's happy to help out wherever needed

A full, clean driver's licence (for local deliveries)

Plumbing industry knowledge or experience is a bonus but not essential – we'll teach you the products

Previous retail, trade counter, or warehouse experience is an advantage

Forklift license is a bonus!

Hours

This is a full-time role. Our store trading hours are:

Saturday: 8:00am – 3:00pm

Sunday: 9:00am – 2:00pm

Rosters will be discussed at interview, including weekend rotation.

About Us

NZ Pipe is a family owned and operated business in the plumbing supplies industry. We stock everything from pipe and fittings to drainage, spouting, gas plumbing, and hardware essentials, serving trade professionals and DIYers alike. As we grow with our new Takanini location, we're looking for good people to grow with us.