Pick Packer & Driver | Online Department

Foodstuffs North Island; Papakura; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

10% Employee Discount

Discounted instore Coffee

Regular team events

Ongoing training & development

Job summary

New World Papakura is seeking two energetic Online Personal Shoppers to join our busy Online Department. You will pick, pack, and prepare customer orders, ensuring quality and timely delivery with friendly service.

Role 1 is full-time (Tue–Sat, 11:00–20:30) and Role 2 is part-time (Sun–Thu, 7:30–17:30). A positive attitude, good communication, and a full NZ Driver Licence are essential. Ongoing training and staff discounts are available.

Qualifications

• Previous pick packing experience is required.
• Retail or customer service experience is advantageous.
• Positive attitude and strong work ethic with attention to detail.

Responsibilities

• Picking and packing orders quickly and accurately.
• Labeling, temperature checking, and preparing orders for collection or delivery.
• Loading and unloading orders while maintaining quality.
• Following delivery schedules and routes for timely delivery.
• Conducting ID checks for restricted products when required.
• Maintaining hygiene and contributing to a smooth online shopping experience.

Skills

Pick packing experience

Customer service

Attention to detail

Communication skills

Physically fit

NZ Driver Licence

Job description

Pick Packer & Driver | Online Department

PICK PACKER & DRIVER

ROLE 1 - Tuesday to Saturday 11am - 8.30pm - Full Time

Role 2 - Sunday to Thursday 7.30am - 5.30pm - Part Time

ABOUT US

At New World Papakura, our Online team plays a crucial role in delivering an outstanding shopping experience for customers who choose to shop from the comfort of their homes.

We are looking for two energetic, organised, and customer-focused Online Personal Shoppers to join our busy Online department. As part of the role you may be required to carry out deliveries, becoming the face of New World Papakura on the road.

ABOUT THE ROLE

As a Personal Shopper and Driver, you'll be responsible for carefully selecting, packing, and preparing customer orders to ensure every customer receives the same quality products they would choose themselves as well as ensuring customer orders arrive safely, accurately, and on time while providing exceptional service at every doorstep. Other responsibilities will include:

• Picking and packing customer orders with speed and accuracy whilst selecting the best quality products across all departments.
• Managing substitutions and communicating with customers where required.
• Ensuring orders are correctly labelled, checked, temperature monitored, and prepared for collection or delivery.
• Loading and unloading customer orders while maintaining product quality and temperature standards.
• Following delivery schedules and routes to provide an excellent customer experience.
• Conducting ID checks for restricted products when required.
• Supporting a fast-paced operation while maintaining exceptional attention to detail.
• Helping create a seamless online shopping experience that keeps customers coming back.
• Maintaining exceptional food safety and hygiene standards
  

HERE IS WHAT WE ARE LOOKING FOR...

• Previous pick packing experience
• Retail or Customer Service experience would be an advantage
• A positive attitude and strong work ethic.
• Great attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Physically fit and comfortable being on your feet throughout the day.
• Strong communication and problem-solving skills.
• A full, clean New Zealand Driver Licence.
• Enjoy a role that combines customer interaction with independence.
• 10% Employee Discount- *available at New World Papakura only
• Discounted instore Coffee’s
  
• Regular team events
• Receive ongoing training & development