Payroll Officer — ACC Claims Specialist

Department of Corrections NZ; Wellington; Hybrid; NZD 61,000 - 86,000; Full time

Job summary

Department of Corrections NZ is seeking a Payroll Officer to join the payroll team in Wellington. The role focuses on processing ACC work and non-work related claims, ensuring accurate and timely pay outcomes while delivering high-quality customer service.

You will work within a collaborative, professional environment that supports development and training. The position is permanent, based at our National Office in Wellington, with responsibilities including complex payroll processing, peer

Qualifications

• Payroll experience or related field.
• Customer service focus is essential.
• Ability to manage relationships effectively.
• Strong problem-solving skills for payroll issues.
• Proficiency in MS Office, especially Excel and Word.

Responsibilities

• Process ACC payroll transactions and related claims.
• Handle leave and compensation management.
• Liaise with third-party payroll provider and internal teams.
• Support accurate and timely pay outcomes and respond to queries.

Skills

Payroll experience

Customer service

Relationship management

Problem solving

MS Office (Excel/Word)

Tools

Excel

Word

Job description

Department of Corrections NZ is seeking a Payroll Officer to join the payroll team in Wellington. The role focuses on processing ACC work and non-work related claims, ensuring accurate and timely pay outcomes while delivering high-quality customer service.

You will work within a collaborative, professional environment that supports development and training. The position is permanent, based at our National Office in Wellington, with responsibilities including complex payroll processing, peer