Payroll Officer

New Zealand Government; Wellington; On-site; NZD 61,000 - 86,000; Full time

Job summary

Ara Poutama Aotearoa - Department of Corrections is seeking a Payroll Officer to join the payroll team in Wellington. The role focuses on processing ACC Work and Non-Work-related claims, ensuring accurate and timely pay outcomes, and delivering excellent customer service to 11,000 whānau.

You will manage a range of payroll activities, liaising with a Third Party provider, handling complex transactions, and contributing to a supportive, developmental environment with regular training and

Qualifications

• Payroll experience and eagerness to learn quickly
• Customer service focus in all interactions
• Ability to manage relationships effectively
• Strong problem-solving skills with accurate results

Responsibilities

• Process ACC payroll transactions and complex payroll items
• Peer-review payroll work and handle queries/investigations
• Coordinate with Third Party provider and team during payroll cycles

Skills

Payroll processing

Customer service

Relationship management

Problem solving

Tools

MS Excel

MS Word

Job description

Join our fast-growing Payroll team.

• Permanent position based at our National Office in Wellington.
• An environment where you can develop as a professional.

Kotahi anō te kaupapa, ko te oranga o te iwi – There is only one purpose to our work : the wellness and wellbeing of our people.

About the role

We are seeking a Payroll Officer to join our friendly payroll team, specialising in processing ACC Work and Non-Work-related claims. We are a high performing team that provides accurate and timely pay outcomes with excellence in customer service to our 11,000 whānau. This is an environment where you will learn and develop as a professional, gaining key experience in a large organisation. You'll manage variety of ACC payroll processing activities, which include leave and compensation management, liaising with our Third Party provider. A typical day would see you processing complex payroll transactions, peer-reviewing, handling queries and investigations, and of course- the morning quiz. This is a professional and collaborative environment with the opportunity to work alongside motivated leaders and colleagues who are inclusive and engaging with a focus on training and development. Daily stand-ups, fortnightly training sessions, team catch ups and social events are key support and collaboration activities.

About you

You will have some payroll experience, or are a recent Graduate in a field like HR or Commerce who is looking for a supportive environment to develop in.

Skills and experience

• Payroll experience, an eagerness to learn quickly and own your own learning
• A customer service focus to all you do
• The ability to manage relationships well
• Problem solves effectively
• Sound experience with MS Office, especially Excel and Word

The benefits

The midpoint of the salary range is $71,651 per annum and the full range (85%-120%) is $60,904 - $85,982 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve.

We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on : Tuesday the 29th of September.