Payroll Officer

Department of Corrections NZ; Wellington; Hybrid; NZD 61,000 - 86,000; Full time

Job summary

Department of Corrections NZ is seeking a Payroll Officer to join the payroll team in Wellington. The role focuses on processing ACC work and non-work related claims, ensuring accurate and timely pay outcomes while delivering high-quality customer service.

You will work within a collaborative, professional environment that supports development and training. The position is permanent, based at our National Office in Wellington, with responsibilities including complex payroll processing, peer

Qualifications

• Payroll experience or related field.
• Customer service focus is essential.
• Ability to manage relationships effectively.
• Strong problem-solving skills for payroll issues.
• Proficiency in MS Office, especially Excel and Word.

Responsibilities

• Process ACC payroll transactions and related claims.
• Handle leave and compensation management.
• Liaise with third-party payroll provider and internal teams.
• Support accurate and timely pay outcomes and respond to queries.

Skills

Payroll experience

Customer service

Relationship management

Problem solving

MS Office (Excel/Word)

Tools

Excel

Word

Job description

# Payroll Officer## About this role* Join our fast-growing Payroll team.* Permanent position based at our National Office in Wellington.* An environment where you can develop as a professional.***'Kotahi anō te kaupapa, ko te oranga o te iwi'* – There is only one purpose to our work: the wellness and wellbeing of our people.****Mō te tūnga | About the role**We are seeking a Payroll Officer to join our friendly payroll team, specialising in processing ACC Work and Non-Work-related claims. We are a high performing team that provides accurate and timely pay outcomes with excellence in customer service to our 11,000 whānau.This is an environment where you will learn and develop as a professional, gaining key experience in a large organisation. You'll manage variety of ACC payroll processing activities, which include leave and compensation management, liaising with our Third Party provider.A typical day would see you processing complex payroll transactions, peer-reviewing, handling queries and investigations, and of course- the morning quiz.This is a professional and collaborative environment with the opportunity to work alongside motivated leaders and colleagues who are inclusive and engaging with a focus on training and development. Daily stand-ups, fortnightly training sessions, team catch ups and social events are key support and collaboration activities.**Mōu | About you**You will have some payroll experience, or are a recent Graduate in a field like HR or Commerce who is looking for a supportive environment to develop in.**Ngā pūkenga me ngā wheako | Skills and experience**Submit your application online and include evidence and examples within your written application as to how you meet the following essential requirements:* Payroll experience, an eagerness to learn quickly and own your own learning* A customer service focus to all you do* The ability to manage relationships well* Problem solves effectively* Sound experience with MS Office, especially Excel and Word**Ngā painga | The benefits**The midpoint of the salary range is $71,651 per annum and the full range (85%-120%) is $60,904 - $85,982 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored **CV and a cover letter** describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.**Applications close on: Tuesday the 29th of September.**If you have any questions or want to learn more about a career with us, contact [e-mail], or visit **careers.corrections.govt.nz.****We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.**## Job details| | || --- | --- || Job reference: | APA/1948564 || Location: | Wellington (Te Whanganui a Tara) || Date posted: | 22-Sep-2026 || Application close date: | 29-Sep-2026 || Attachments: | Payroll Operations - Payroll Officer\\_Dec 2024.pdf (PDF, 298KB) |