Patient-Focused Receptionist & Admin Specialist

Pinnacle Health; Tokoroa; On-site; NZD 42,000 - 52,000; Full time

Job summary

Pinnacle Health's Tokoroa Medical Centre is seeking a full-time Receptionist/Administrator to join a busy, friendly team. You’ll be the first warm, professional point of contact for patients and will help keep day-to-day administration running smoothly.

The role requires strong organisation, excellent communication, and a solutions-focused mindset. You’ll handle reception tasks, support colleagues, and contribute to a positive patient experience in a community-focused clinic.

Qualifications

• Past reception/administration experience
• Strong organisational skills and prioritisation abilities
• Comfort with various computer systems and software
• Excellent attention to detail and accuracy
• Clear written and verbal communication
• High level of confidentiality and professionalism
• Proactive, solutions-focused mindset
• Ability to work independently and as part of a team
• Commitment to providing excellent patient and colleague service
• Interest in process improvement and better ways of doing things

Skills

Reception experience

Organisation

Computer skills

Attention to detail

Communication skills

Confidentiality

Initiative

Team player

Customer service

Process improvement

Job description

Pinnacle Health's Tokoroa Medical Centre is seeking a full-time Receptionist/Administrator to join a busy, friendly team. You’ll be the first warm, professional point of contact for patients and will help keep day-to-day administration running smoothly.

The role requires strong organisation, excellent communication, and a solutions-focused mindset. You’ll handle reception tasks, support colleagues, and contribute to a positive patient experience in a community-focused clinic.