Medical Office Coordinator - Patient Care & Admin

Matamata Medical Centre; Matamata; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Employee Assistance Programme

Permanent rostered hours

Supportive team environment

Job summary

Matamata Medical Centre is seeking a Medical Receptionist/Administrator to join our reception team in Matamata. The role involves greeting patients, handling calls and emails, scheduling appointments, and maintaining patient records within a supportive general practice environment.

The successful candidate will be customer-focused, calm under pressure, highly organized, and proficient with Microsoft Office. NZ work eligibility is required, with permanent rostered hours in a friendly team setting.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and stay organized in a busy environment.
• Strong attention to detail and accuracy in data handling.
• Team player with a collaborative approach.

Responsibilities

• Welcome patients in person, by phone, and by email.
• Respond to enquiries in a helpful, professional manner.
• Schedule appointments and coordinate provider schedules.
• Accurately collect and update patient information.
• Manage medical records and liaise with ACC/insurers.
• Process patient accounts, billing and payments.
• Provide general administration and support to the practice team.

Skills

Customer service

Communication

Multitasking

Organizational skills

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Matamata Medical Centre is seeking a Medical Receptionist/Administrator to join our reception team in Matamata. The role involves greeting patients, handling calls and emails, scheduling appointments, and maintaining patient records within a supportive general practice environment.

The successful candidate will be customer-focused, calm under pressure, highly organized, and proficient with Microsoft Office. NZ work eligibility is required, with permanent rostered hours in a friendly team setting.