Receptionist/Administrator

Pinnacle Health; Tokoroa; On-site; NZD 42,000 - 52,000; Full time

Job summary

Pinnacle Health's Tokoroa Medical Centre is seeking a full-time Receptionist/Administrator to join a busy, friendly team. You’ll be the first warm, professional point of contact for patients and will help keep day-to-day administration running smoothly.

The role requires strong organisation, excellent communication, and a solutions-focused mindset. You’ll handle reception tasks, support colleagues, and contribute to a positive patient experience in a community-focused clinic.

Qualifications

• Past reception/administration experience
• Strong organisational skills and prioritisation abilities
• Comfort with various computer systems and software
• Excellent attention to detail and accuracy
• Clear written and verbal communication
• High level of confidentiality and professionalism
• Proactive, solutions-focused mindset
• Ability to work independently and as part of a team
• Commitment to providing excellent patient and colleague service
• Interest in process improvement and better ways of doing things

Skills

Reception experience

Organisation

Computer skills

Attention to detail

Communication skills

Confidentiality

Initiative

Team player

Customer service

Process improvement

Job description

Are you an organised, people-focused administration superstar who enjoys variety, getting things done and being part of a great team?

If the answer is yes, you might be the person we are looking for.

We’re looking for a full-time Receptionist/Administrator to join our friendly and busy medical practice. This is a varied role where you’ll be an important part of the team, providing a warm and professional experience for our patients while keeping the day-to-day administration running smoothly.

Located on the Tokoroa Hospital campus, Tokoroa Medical Centre is whānau and community oriented, with a focus on improving health outcomes by ensuring people get the right care as early as possible. We are owned by Primary Health Care Ltd (PHCL) who also own and operate 8 other general practices in the Waikato, Bay of Plenty and Taranaki regions.

You’ll ideally have:

• Previous reception, customer service and/or administration experience
• Excellent organisation skills and the ability to manage competing priorities
• Great computer skills and confidence using different systems and software
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• A high level of confidentiality, discretion and professionalism
• Initiative and a practical, solutions-focused approach
• The ability to work independently while also being a great team player
• A genuine commitment to providing excellent service to patients and colleagues
• An interest in process improvement and finding better ways of doing things