Receptionist/Administrator

Pinnacle Group; Tokoroa; On-site; NZD 40,000 - 50,000; Full time

Job summary

Tokoroa Medical Centre on the Tokoroa Hospital campus is seeking a full-time Receptionist/Administrator to join its friendly team. You will greet patients, handle front-desk inquiries and manage day-to-day administration to keep operations running smoothly.

The role rewards a patient-focused approach, strong organisational skills and the ability to juggle competing priorities. A commitment to confidentiality and teamwork is essential.

Qualifications

• Previous reception, customer service and/or administration experience
• Excellent organisation skills and the ability to manage competing priorities
• Great computer skills and confidence using different systems and software
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• A high level of confidentiality, discretion and professionalism
• Initiative and a practical, solutions-focused approach
• The ability to work independently while also being a great team player
• A genuine commitment to providing excellent service to patients and colleagues
• An interest in process improvement and finding better ways of doing things

Responsibilities

• Greet patients and provide a warm, professional experience at the front desk.
• Manage day-to-day administration to keep operations running smoothly.

Skills

Reception experience

Customer service

Organisation

IT skills

Attention to detail

Communication skills

Confidentiality

Team player

Initiative

Job description

Are you an organised, people-focused administration superstar who enjoys variety, getting things done and being part of a great team?

If the answer is yes, you might be the person we are looking for.

We’re looking for a full-time Receptionist/Administrator to join our friendly and busy medical practice. This is a varied role where you’ll be an important part of the team, providing a warm and professional experience for our patients while keeping the day-to-day administration running smoothly.

Located on the Tokoroa Hospital campus, Tokoroa Medical Centre is whānau and community oriented, with a focus on improving health outcomes by ensuring people get the right care as early as possible. We are owned by Primary Health Care Ltd (PHCL) who also own and operate 8 other general practices in the Waikato, Bay of Plenty and Taranaki regions.

We’re looking for someone with a great attitude and a willingness to get stuck in. You’ll ideally have:

• Previous reception, customer service and/or administration experience
• Excellent organisation skills and the ability to manage competing priorities
• Great computer skills and confidence using different systems and software
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• A high level of confidentiality, discretion and professionalism
• Initiative and a practical, solutions-focused approach
• The ability to work independently while also being a great team player
• A genuine commitment to providing excellent service to patients and colleagues
• An interest in process improvement and finding better ways of doing things

If you would like further information or an informal chat please contact Keryn Wilton [e-mail].