Patient Access Admin Specialist — Healthcare Support

New Zealand Government Joba; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administrator at Ashburton Health Campus to provide broad administrative support in a busy healthcare setting.

You will coordinate day-to-day processes, manage communications, and maintain records to ensure timely patient access and smooth clinic operations. This role supports clinical teams by handling routine tasks and contributing to efficient patient flow.

Qualifications

• Recent relevant administrative or customer service experience.
• Ability to work under pressure with competing priorities.
• Experience with computer-based administrative systems and Microsoft Office.
• Strong written and verbal communication; privacy and confidentiality commitment.

Responsibilities

• Provide timely and reliable administrative support to managers, staff and teams.
• Prepare and manage correspondence, reports, and documents.
• Manage calls, emails, inquiries and stakeholder communications.
• Maintain accurate electronic and physical records and filing systems.
• Coordinate meetings, clinics, events and related arrangements.
• Monitor deadlines and follow ups within agreed timeframes.
• Support day-to-day office operations and resources.
• Handle confidential information per privacy requirements.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Under pressure

Tools

Microsoft Office

Job description

Health New Zealand | Te Whatu Ora is seeking an Administrator at Ashburton Health Campus to provide broad administrative support in a busy healthcare setting.

You will coordinate day-to-day processes, manage communications, and maintain records to ensure timely patient access and smooth clinic operations. This role supports clinical teams by handling routine tasks and contributing to efficient patient flow.