Pastoral Care Coordinator

Mrapple; New Zealand; Remote; NZD 50,000 - 80,000; Full time

Benefits offered by this job

Company provided van to conduct work</

Fixed-term contract

Job summary

Mr Apple in Hastings is seeking a compassionate RSE Pastoral Care Coordinator to support the wellbeing of our Recognised Seasonal Employees across three large accommodation sites during the peak apple season. This fixed-term role runs mid-October to mid‑May and may involve early starts, split shifts and after-hours support when teams head to orchards.

You will work with Pastoral Care Coordinators to provide duty of care for up to 350 Pacific team members, focusing on physical, mental and

Qualifications

• Compassionate, empathetic and relationship-minded.
• Ability to build trusted relationships with team members.
• Experience supporting people in care, education or similar settings.
• Strong communication across cultures and backgrounds.
• Discretion and confidentiality in handling information.

Responsibilities

• Build trusted relationships with team leaders and RSE team members
• Carry out welfare checks and provide day-to-day pastoral support
• Support team members with medical appointments and wellbeing needs
• Complete accommodation inspections and oversee day-to-day supplies
• Run meetings to set expectations and gather feedback
• Support inductions and help RSE staff settle in New Zealand

Skills

Empathy

Relationship building

Communication

Welfare support

Cultural sensitivity

Job description

We’re looking for a compassionate, confident and relationship-focused RSE Pastoral Care Coordinator to support the wellbeing of our Recognised Seasonal Employees across our Hastings accommodation sites during our peak apple season.

This is a fixed-term role from approximately mid-October to mid-May. Flexibility will be important, as the role may include early starts, split shifts and some after-hours support when our teams are heading out to orchards or need assistance outside standard hours.

What you’ll be doing:

Working alongside our Pastoral Care Coordinators, you’ll help provide duty of care for up to 350 Pacific team members across three large RSE sites.

Your focus will be supporting their physical, mental and cultural wellbeing, and helping ensure they have safe, healthy and well-managed accommodation during their time with Mr Apple. Your key responsibilities will include:

• Build trusted relationships with team leaders and RSE team members
• Carry out welfare checks and provide day-to-day pastoral support
• Support team members with medical appointments and general wellbeing needs
• Complete accommodation inspections and help oversee day-to-day supplies across sitesRun meetings to set expectations, gather feedback and provide support
• Support inductions and help our RSE team settle into life and work in New Zealand

What you’ll bring:

If you’re looking for meaningful work where you can make a real difference, build genuine relationships and support people through their experience in New Zealand, this could be the perfect role for you. Ideally, you will bring:

• A caring, empathetic approach and genuine interest in supporting people’s wellbeing
• Confidence to be firm but fair, ability to set clear expectations and build strong relationships
• Experience leading, supervising or supporting people, ideally in a care, education, team leader or similar people-focused role
• Strong communication skills and the ability to connect with people from a wide mix of cultures and backgrounds
• Sound judgement, discretion and the ability to handle confidential information appropriately

What we offer

• An opportunity to make a lasting impact on our RSE’s New Zealand experience
• Rewarding role within a supportive team environment
• Company provided van to conduct work duties