Part-Time Scheduling & Admin Coordinator – Albany

IHC New Zealand; Auckland; On-site; NZD 37,000 - 40,000; Part time

Benefits offered by this job

Supportive team

Ongoing development opportunities

Varied and meaningful role

Impact on essential services

Job summary

IDEA Services, North Shore team in Albany, is seeking a friendly Administration Coordinator to join our operations. You’ll provide a mix of administration, reception and scheduling support, helping keep day-to-day activities running smoothly.

A key part of the role is covering staff scheduling and rostering every second weekend, with shifts 8:00am–4:30pm. You’ll work with Support Workers and Service Managers to minimise disruption and provide practical solutions.

Qualifications

• Previous scheduling, rostering or administration experience is highly valued
• Excellent customer service skills and clear verbal and written communication
• Strong attention to detail and organisational skills
• Confidence using computer systems, including the Microsoft Office suite, and the ability to learn new systems quickly
• Ability to manage competing priorities and remain calm when dealing with last-minute changes
• A practical, solution-focused approach to problem solving

Responsibilities

• Cover staff scheduling and rostering every second weekend.
• Provide administration and reception support to keep day-to-day operations running smoothly.
• Respond to short-notice changes and coordinate with teams.
• Work with Support Workers and Service Managers to minimise disruption to the people we support.
• Manage competing priorities with a practical, calm, solution-focused approach.

Skills

Scheduling

Rostering

Administration

Customer service

Communication

Attention to detail

Time management

Problem solving

Tools

Microsoft Office

Job description

IDEA Services, North Shore team in Albany, is seeking a friendly Administration Coordinator to join our operations. You’ll provide a mix of administration, reception and scheduling support, helping keep day-to-day activities running smoothly.

A key part of the role is covering staff scheduling and rostering every second weekend, with shifts 8:00am–4:30pm. You’ll work with Support Workers and Service Managers to minimise disruption and provide practical solutions.