Administration Coordinator - North Shore (Part time)

IHC New Zealand; New Zealand; Remote; NZD 37,000 - 39,000; Part time

Job summary

IHC New Zealand, through IDEA Services, is seeking a friendly Administration Coordinator to join our Albany-based North Shore team. This part-time role provides administration, reception and scheduling support to keep day-to-day operations running smoothly.

You'll cover staff scheduling and rostering every second weekend, respond to short-notice changes, and work closely with Support Workers and Service Managers to minimise disruption for people we support.

Qualifications

• Previous scheduling, rostering or administration experience is highly valued.
• Excellent customer service skills and clear verbal and written communication.
• Strong attention to detail and organisational skills.
• Confidence using computer systems, including the Microsoft Office suite, and the ability to learn new systems quickly.
• Ability to manage competing priorities and remain calm when dealing with last-minute changes.
• A practical, solution-focused approach to problem solving.

Responsibilities

• Provide administration, reception and scheduling support.
• Help keep day-to-day operations running smoothly.
• Cover staff scheduling and rostering every second weekend.
• Respond to short-notice changes and coordinate with teams.
• Work closely with Support Workers and Service Managers to minimise disruption for the people supported.
• Manage competing priorities and adapt to changing demands.

Skills

Scheduling

Rostering

Administration

Customer service

Communication

IT literacy

Education

No formal qualifications required

Tools

Microsoft Office

Job description

Administration Coordinator - North Shore (Part time)

• Office based in Albany, Auckland
• $27.39 - $28.51 per hour (depending on experience)
• Permanent, part-time role
• Fixed roster of 50 hours per fortnight across 7 shifts
• Shifts are between 8:00am and 4:30pm
• Applicants must be available to work every second weekend as part of the fixed roster

About the role | Mō te tūnga

IDEA Services supports people with intellectual disabilities to live great lives as valued members of their communities. Behind every successful support experience is a well-coordinated team, and that's where you come in!

We're looking for a friendly, organised Administration Coordinator to join our North Shore team in Albany. You'll provide a mix of administration, reception and scheduling support, helping keep our day-to-day operations running smoothly.

A key part of the role is covering staff scheduling and rostering every second weekend. You'll help ensure shifts are covered, respond to short-notice changes and work closely with Support Workers and Service Managers to minimise disruption to the people we support.

This is a busy, people-focused role where priorities can change quickly. You'll need to be comfortable managing competing demands, communicating with a range of people and finding practical solutions when things don't go to plan.

• Previous scheduling, rostering or administration experience is highly valued
• Excellent customer service skills and clear verbal and written communication
• Strong attention to detail and organisational skills
• Confidence using computer systems, including the Microsoft Office suite, and the ability to learn new systems quickly
• Ability to manage competing priorities and remain calm when dealing with last-minute changes
• A practical, solution-focused approach to problem solving

What's in it for you? | Nōu te rourou

• A varied and meaningful role where your work directly supports essential services
• The opportunity to be part of a supportive and collaborative team
• Ongoing learning and development opportunities
• A role where your organisational skills and initiative are highly valued
• A chance to contribute to continuous improvement and service quality

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Closes on 05 Oct 2026 23:55

Location(s) North Shore

Expertise Adminstration & Office Support

Job level(s) Entry (no qualifications/experience), Graduate (have qualifications only), 1-3 years experience